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Effectively automate your repetitive internal business processes so you can save time to work on the projects that matter the most.
Flawlessly connect your manual and automated tasks so you can blend human interaction seamlessly into your automated processes.
By leveraging the power of a true all-in-one platform, you can automate your team’s most time-consuming, repetitive tasks to create more freedom in your business. With Ontraport’s business automation features, you can save time by:
Automating your follow-up with customers and leads to save hours spent replying to inquiries one by one.
Collecting relevant information in weekly or monthly fulfillment lists to create recurring processes that don’t interrupt your workflow.
Bringing all your data into one place so you never have to spend time pulling it out of multiple systems to get the full picture.
Streamline all of your business’s processes to increase the output of your team as you optimize and improve your processes. By automating your business’s operations, you’ll put your business in a better position to scale and grow faster by:
Creating reliable, consistent processes for customer and lead management, making it possible to predict the results of your marketing and sales efforts months in advance.
Measuring the outcome each time you change a process so that you can make sure you are continually optimizing for better results.
Standardizing the systems that run your business so you can focus on projects that will make a bigger impact.
By using automation to execute your processes you can ensure that every interaction your customers have with your business is as pleasant and remarkable as the last. With automation, you can improve the customer experience by:
Ensuring that every new lead receives prompt follow-up and service, in order to build rapport faster and close more sales.
Automating your new customer onboarding so you'll never forget to take care of your customers’ needs.
What does business process automation mean?
Business process automation is the result of taking regular internal business processes, fine-tuning them to be predictable and repeatable, then mechanizing them so that they run on their own with minimal human intervention. It’s a tool businesses use to remove the burden of repetitive tasks so they can focus on moving their business forward.
What are some business process automation examples?
There are a number of business processes you can automate. For example, the processes related to invoicing, billing and refunds; order fulfillment and returns; employee recruiting, onboarding, reviews, time off requests, expense reports and payroll; managing facilities or IT requests; record keeping and contact collection; third-party communication and contracts; team task notifications and oversight; and team workflow. With the right software, you can get as creative as you’d like with which processes to automate.
What are the benefits of business process automation?
Instead of having your workforce (or yourself) spend hours on repetitive administrative tasks, there will be time to focus on more important problems — saving you money and resources. With more open time in the day, you’ll be able to focus on your company’s mission and begin to experience business ownership the way you envisioned it in the first place.
Business process automation improves the quality, reliability and consistency of the processes that contribute to your customer’s experience, making sure it’s positive every time. That means no more human errors or manual mistakes.
Perhaps the biggest benefit of all is that business process automation acts as the framework you need to systemize and scale your company.