ONTRAPORT Privacy Policy

We collect the email addresses of those who communicate with us via email; aggregate information on what pages consumers access or visit, approximate location, IP address, and information volunteered by the consumer (such as survey information and/or site registrations). The information we collect is used to improve the content of our Web pages and the quality of our service. It is not shared with or sold to other organizations for commercial purposes, except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.

We transfer information about you if ONTRAPORT is acquired by or merged with another company. In this event, ONTRAPORT will notify you before information about you is transferred and becomes subject to a different privacy policy.

Information Gathering and Usage

When you register for ONTRAPORT we ask for information such as your name, company name, email address, billing address and credit card information. Members who sign up for the free account are not required to enter a credit card.

ONTRAPORT uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact, and research.


A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a website’s computers and stored on your computer’s hard drive. Cookies are required to use the ONTRAPORT service.

We use cookies to record current session information, but do not use permanent cookies. You are required to log in to your ONTRAPORT account after a certain period of time has elapsed. This protects you against others accidentally accessing your account contents.

Data Storage

ONTRAPORT uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage and related technology required to run ONTRAPORT. Although ONTRAPORT owns the code, databases and all rights to the ONTRAPORT application, you retain all rights to your data.


ONTRAPORT may disclose personally identifiable information under special circumstances, such as complying with subpoenas or when your actions violate the Terms of Service.


ONTRAPORT may periodically update this policy. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified for your ONTRAPORT primary account holder account or by placing a prominent notice on our site.


Any questions about this Privacy Policy should be addressed to support at ONTRAPORT.com or by mail at: ONTRAPORT, 2040 Alameda Padre Serra, Ste. 220., Santa Barbara, CA 93103

We self-certify compliance with