Keap CRM vs. Ontraport

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Here's what our customers are saying

“Even though Ontraport is similar to Keap, it is much more cost-effective and doesn’t require the significant up-front training that Keap does.”

Diana Koshedzhiyska
Buzzfixer

“After years of struggling with Infusionsoft [Keap], I moved to Ontraport and love it. Support and functionality are both excellent!”

Maritza Parra
Yuyi Communications LLC
Trustpilot

“I’ve been an Ontraport customer for over 10 years. The platform is constantly improving and adding new features. I’m loving the new [Setup Wizards] to install a whole system — including landing pages, emails and campaigns — within minutes. It’s so much easier to get an integrated and functioning system up and running.”

Stephanie
Trustpilot reviewer

“My wife and I have used a number of different marketing platforms: Infusionsoft [Keap], GetResponse, HubSpot, ActiveCampaign and more. Ontraport is the most flexible, intuitive and powerful CRM we’ve worked with. We use it for everything — page builder, CRM, email marketing, SMS marketing, membership sites, order pages, automations, and a lot more! Ontraport also provides custom objects, which is like putting Ontraport on steroids. It’s everything you need to run marketing in your business.”

Charles Musselwhite
Musselwhite Marketing
Trustpilot

“I've used Drip, AWeber, MailChimp, Infusionsoft (now Keap) and by far, Ontraport is my favourite. Works as expected, easy to use and you even see the CEO interacting and answering questions in their group from time to time.”

Matt Kostan
Envate

“Pure awesomeness! I had Infusionsoft [Keap] before — there’s no comparison in terms of [Ontraport’s] customer support. They’re rock stars who are funny, helpful, professional and knowledgeable. Thank you!”

Monica Barnett
Blueprint for Style
Trustpilot

We’ll get into the feature comparisons below, but what it all comes down to is this:

At Ontraport, we see ourselves as a partner in your success, not just as another software tool on your belt. Our team cares about your business: We’ll start by working side-by-side with you to create a roadmap for your success, and from then on our over-the-top-helpful support team will be available anytime you need.

Outside of our team, you’ll find a strong community of entrepreneurs and marketers in our highly active Facebook group. While you’re there, you’ll get to know our founder and CEO: He pops up on the regular (really, we can’t keep him away!) to answer questions and share updates.

We built this platform because we wanted to remove the burden of technology so small businesses could bring their value to the world (ahem, that's our mission statement). That translates to a thoughtfully built toolset that empowers you to effectively market and sell your services, alongside a team that’s got your back — for the long haul.

What about pricing?
Let's compare.

Ontraport and Keap pricing might be comparable at first glance, but our plans are designed to grow with you so you’ll never end up with a price tag that’s disproportionate to your business size. You won’t have to switch to another system if you want to access membership site features, complex sales funnels and other advanced capabilities. Check out our flexible pricing options.

Let's look at the top differences

Our sales reps have talked to thousands of people who are comparing Keap and Ontraport, so they have a good idea of what separates the two. Here’s what they had to say.

Ontraport’s CRM lets you manage more than just customer data

With Ontraport, you can use custom record types to manage business systems and relationships including sales deals and companies, events and attendees, applications and applicants, surveys and responses, and teachers and students. No matter how you operate your business, you can customize Ontraport to run it efficiently.

Ontraport gives you the support you need, when you need it

Navigating new software can be challenging, and you’ll probably have some questions along the way. To get answers from Keap, you’ll first need to pay $499 right off the bat for their mandatory onboarding. After that, like many platforms, both Keap and Ontraport offer chat and email support — but Ontraport takes it a step further by also offering screen share calls, making it easier than ever to work through even your most challenging questions. You can also quickly get answers and learn how to use any feature using our 150+ video courses.

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Ontraport goes the extra mile to deliver your emails

With over 15 years of experience managing some of the biggest email programs in the industry, Ontraport’s team of experts knows what it takes to get your emails into your contacts’ inboxes. All plan levels get custom sending domains, an important foundation for strong email deliverability, and access to seed tests to further analyze and improve your deliverability. Our postmaster team is available to review your email program and coach you to success, and high-volume senders can get a dedicated IP for complete control.

Ontraport lets you run a membership site without integrations

Keap doesn’t come with any membership functionality. With Ontraport you can build, publish and host your entire site without pricey integrations. Whether you want to use our prebuilt system to get your site up and running in minutes, build your site from scratch or connect your existing WordPress site, you can do it all in Ontraport.

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Ontraport gives leads and customers a more personalized experience

When someone visits your site — whether they’re a brand new lead or a long-time customer — you want your page content to be as relevant as possible. With conditions in Ontraport, you can make the same page show different content to viewers based on the information you’ve saved about them in your database — making them far more likely to engage and move to the next stage of your sales cycle.

Ontraport is a more intuitive system to use

Like many platforms, Keap offers basic automation templates that you can download and edit — but Ontraport takes templates to a new level. Whether you want to launch a newsletter, an offer funnel or a whole membership site, with our done-for-you systems all you need to do is pick the system you want, fill in the blanks and launch. Every page, email and form was expertly designed and written by professional marketers. We even took care of all your settings and automation for you, so you’ll be up and running in minutes, without even having to learn the software.

This software comparison was last updated on November 3, 2021. If you have any suggested changes or notes, please email them to us.

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