FREE GUIDE
Mapping and Personalizing Your Customer Journey
This free worksheet will give you the insight on everything you need to know.
Mapping and Personalizing Your Customer Journey
Just fill out the form below and receive your free download
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"Using automation that takes care of our folks no matter where they are around the world … really allows us to create outstanding customer experiences." - Marie Forleo
What's Inside
  • How to assess your current marketing and sales processes so you can identify which parts of the customer lifecycle are already giving contacts a personalized experience

  • ​​​​​​​How to categorize your products then match them with segmented contacts so that loyal customers will receive different offers than entry-level contacts
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  • Where different contacts should go down different paths in your marketing and sales funnels so that they get the most personalized experience possible
  • ​​​​​​​What to do with customers after they buy each of your different products so that they’re more likely to engage with your brand as lifelong, repeat customers
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  • Where you should sprinkle human interactions into your sales process to strengthen your relationship with leads and customers
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  • ​​​​​​​Which repetitive tasks can be replaced by automation in your sales process to free up time for more effective and efficient human interactions
Settling on a one-size-fits-all customer journey should be a last resort. If you're ready to create a personalized and dynamic customer journey, fill out the form above for access to this free guide.
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