Customer portal
Create a personalized portal that gives customers convenient, self-serve options so you can spend less time on admin work.
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Try Ontraport free today
Put this system in place today and watch your business grow.
Customer portal
Create a personalized portal that gives customers convenient, self-serve options so you can spend less time on admin work.
settings
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Try Ontraport free today
Put this system in place today and watch your business grow.
Why you need a customer portal
Whether it’s managing their subscription, accessing order history or updating their payment method, your customers want the power and convenience of being able to do it themselves.

With this solution, you can offer clients a private, secure space where they can log in and manage these tasks and more — all on their own time, without having to reach out to you.

Your customer portal can include features such as:
- My Account: Give clients a place where they can quickly check their payment status and order history, update their credit card info and manage their subscription.
- Client profile: Make it easy for clients to update their contact info and personalize their service preferences.
- Client notes: Share notes with clients so you can look back at what you focused on during a particular session or review any post-appointment instructions.
- Assignments: Store learning materials in one place so members can easily access and move through your program at their desired pace.
- Progress reports: Keep members’ momentum up by showing them how far along they are in your course or program and what they still need to complete.
- Intake/onboarding: Store intake forms, onboarding tools and other training documents so clients have everything they need to succeed with your program.
- Messages: Streamline your communication with clients by keeping all your messages in one centralized spot.
- File management: Keep files, contracts and other crucial documents organized in one location for easy access.
- Online courses: Reach more clients and allow members to complete lessons and homework on their own schedule by offering your courses online.
- User forum: Empower your clients to engage with other members by sharing and replying to discussion topics.
- Private groups: Let members create and join private groups to discuss course material, post questions and share tips with others in the same program.

With an online portal, your customers will get the convenient online experiences they’re looking for. Plus, when you give clients the power to self-serve, you get to spend more time doing the work that matters most — selling your services.
What you’ll get from this solution
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Take time-consuming tasks off your plate by giving clients convenient, around-the-clock self-service options.
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Make it easy for clients to get their account questions answered by showing all their info, service preferences and more right in their portal.
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Keep messages with clients organized so nothing slips through the cracks.
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Empower clients to engage with other members and encourage their progress through a user forum.
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Keep all documents, contracts, forms and client notes in one central location for easy access.
See what else you can accomplish with Ontraport
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See Ontraport's use case library
See what else you can accomplish with Ontraport
arrow_forward
See Ontraport's use case library
Put this system in place today and watch your business grow.
Try Ontraport free for 14 days. No commitment required.
settings
settings
Try Ontraport free today
Put this system in place today and watch your business grow.
Try Ontraport free for 14 days. No commitment required.
settings
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