Booking a service appointment isn’t always as easy as picking a day and time. Whether a client is booking for the first time or scheduling a repeat service, there are likely some details that you’ll need to lock in beforehand.
But if clients have to get on the phone or email you to get a quote, ask for more info or share details about what they’re looking for, they may just take their business elsewhere.
Letting clients send service requests online makes it easy to get all the info you need to come prepared to every appointment. It also gives your sales team a chance to follow up with customers, match them with the right solution, and upsell them with add-on services.