It’s impossible to improve your product or process without feedback from the people whose opinions matter most: your customers. To get that information, you have to approach your customers in just the right way, then decide how to use their feedback once you have it.

This system gives you a simple way to survey your customers and automatically respond in a way that will strengthen relationships and support your business.

By automatically sending out a survey to all customers, they will feel heard, and you’ll get an ongoing flow of invaluable feedback. You can use testimonials from happy customers in your marketing, and repair issues that come to light from negative feedback.

Have a way to regularly capture testimonials from happy customers that you can use on your site to earn trust and, in turn, more customers.

Find out what exactly customers enjoyed (or didn’t enjoy) about their experience with your business so you know what to keep doing and what to change.

Learn from your negative customer feedback so you can avoid similar situations in the future.

Survey customers while the purchase is still fresh so they’ll be more likely to remember and share their experiences with you.

Store and organize customer feedback automatically so you can start noticing trends and making adjustments right away.