Frequently Asked Questions
Yes! All types of accountants thrive with Ontraport. That’s because our platform comes with all the core solutions you need to power your accounting firm’s business and marketing: a complete CRM, a secure client portal for accountants, marketing automation, pages and forms, payments, and more — all in one place. When you have one home for your entire business, you save time so you can focus on what matters most: your clients and your passion.
Ontraport comes with several done-for-you systems. Whether you want to send out customer feedback surveys, recapture lost sales or simply stay top of mind with your list, our plug-and-play Setup Wizards make it possible to customize and launch your marketing campaigns in minutes.
We know that learning new software can be daunting, which is why we’ve made it easy to get started with Ontraport. When you sign up, we offer you over-the-top helpful support services to make sure you have what you need to grow for the long haul. Our highly rated support team is ready to answer all your questions via chat, email and screen share, and you can quickly learn how to use any feature using our 150+ Ontraport University video courses.
Most accountants use some other software before they upgrade to Ontraport. It’s a common tale: You start with one tool and, over time, keep adding more and more until you realize you need an all-in-one system that can handle your growth.
Ontraport integrates with almost everything, so you’ll be able to run Ontraport alongside your existing systems for as long as you need.
When shopping for accounting firm software, you’ll want to take your entire business into account — not just the marketing, just the sales or just the client management side of things.
Whether you choose Ontraport or not, we recommend making sure your CRM and email marketing software includes the following features, at the very least:
- A website or landing page builder to share your business with the world online
- Email marketing for tax professionals to stay in touch with leads and clients
- Client management software for accountants to keep track of clients and prospects
- A payment processing tool to bill clients and charge credit cards
- A membership site component to launch a client portal
As your business grows, you’ll probably need more sophisticated tools than standalone email marketing or website software. With everything running in Ontraport, you’ll have all you need now and in the future — all under one roof so you won’t have to switch platforms as your business scales.
We get it — you became an accountant because you love what you do, and you want to help your clients achieve their financial goals.
But you don’t get to spend as much time on your passion if you’re having to deal with a bunch of single-point solutions for all your essential marketing tasks: following up with contacts, sending out marketing messages and tracking campaign performance.
With our CRM for accountants, you have everything you need to market yourself in one place: a campaign-builder, email and SMS messaging, marketing analytics tools, lead source tracking and more. Instead of dealing with multiple integrations or pulling data from different sources to get things done, Ontraport makes digital marketing for accountants easy because our platform lets you handle all your business and marketing needs in one place.
If you’re looking to get more bookings or improve the overall client experience, here are a few ways you can use Ontraport to do just that:
- Keep clients coming back by offering special promotions based on their past services.
- Expand your offerings with a client portal for accountants.
- Turn your services into a monthly subscription or sell packaged deals to boost your sales.
- Reduce appointment no-shows by automatically confirming appointments and sending reminders so your clients have the chance to reschedule or cancel their bookings.
- Create better client experiences by using feedback surveys to see how you can improve your services.
Turn your business on with Ontraport.