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Delight Your Customers
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Once you’ve wowed your new customers, it’s time to provide them with more value as they become repeat buyers or purchase higher-level products.
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Delight Your Customers
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Once you’ve wowed your new customers, it’s time to provide them with more value as they become repeat buyers or purchase higher-level products.
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Lesson 1:
The Delight Stage
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- Expand your relationship with existing customers by offering upsells and cross-sells at the right time in their buying cycle.
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- Enhance brand loyalty by engaging with your customers in deeper ways such as through in-person events or more advanced products.
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- Support your customers in succeeding with your products and services with automated feedback surveys and continued automated follow-up.
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- Create an automated campaign to offer a product enhancement to your customers.
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Next Up:
Gain New Customer Referrals
Gain New Customer Referrals
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Now that you’ve got a tribe of loyal brand followers, create a referral marketing program so they can spread the word so you grow even more.
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Next Up:
Gain New Customer Referrals
Gain New Customer Referrals
settings
Now that you’ve got a tribe of loyal brand followers, create a referral marketing program so they can spread the word so you grow even more.
settings
Turn your business on with Ontraport.
