ONTRAPORT CAREERS
OPERATIONS
Get Stuff Done. Empower Our Team to Do the Same.
 


Things move fast at ONTRAPORT — which means we rely on our Operations unit to keep everything in motion.

Within the Operations unit, our Finance and Accounting team handles the books to keep the team ready to take on bigger and better projects, while our IT Team makes sure everyone has the hardware and the software they need to be productive. Our Talent Acquisition and Development team handles recruiting, administers our extensive benefits package, and promotes ongoing professional growth opportunities. Our Events and Facilities team, Compliance experts and Office Managers are ready to take on anything — and they serve as the glue holding everything together.


Available positions:
Food and Beverage Assistant
Food and Beverage Assistant

JOB DETAILS
Overview
As Food and Beverage Assistant, your goal will be to care for your community through implementing our Food and Beverage program. The Food and Beverage program is one of the most important benefits at Ontraport to ensure our staff are happy, healthy, and able to take on their day. This part time role will assist the Office Manager in executing all Food and Beverage responsibilities.
DUTIES
Coordinate food preparation
Complete set up for on site food 
Ensure that food quality and safety standards are maintained on-site to achieve the highest public health standards and reduce the risk of foodborne illness
Responsible for for the cleaning of all equipment, including event equipment
Responsible for food presentation, and overseeing distribution of meals at specific times
Stocking all fridges/taking food and beverage inventory/advising on order adjustments

Beverage production and service, including coffee preparation, iced tea, fruit water

Stocking and cleaning of glassware and plates, bussing dishes and wiping tables

Ensure proper rotation and management of perishable and sensitive ingredients

Wash, dry and restock dishes, cooking equipment, prep and service spaces

Set up and maintain clean and organized prep and service spaces
Serve as an effective team member 
Accept special assignments, job rotation and reassignment as needed within Dining Services
Facilitate Team work and team spirit among staff and managers
Develop, promote and adhere to safety rules, standards or techniques as an integral part of business ​​​​​​​​​​
Requirements
Must be available for varying hours between 7:30 am - 5:00 pm.
Must posses basic culinary experience

Must be comfortable with knife handling, knife safety, be able to chop, slice, dice quickly and efficiently

Able to wash dishes, take garbage and recycling out, keep kitchen   and other areas clean and sanitized. 
Ability to organize and simplify
High School Diploma or equivalent education
Previous catering experience or event management experience
Ability to prioritize and make adjustments for last minute events
Ability to communicate well and work effectively with staff
Familiarity with Google Suite, especially Google Calendar
Physical Demands

Must be able to remain standing or walking for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Occasionally operates a computer and other office productivity machinery, such as a mouse, keyboard, copy machine and computer printer.

Must be able to  lift up to 50 lbs and stand for up to 8 hours a day. 
Must be able to Stand, Walk, Sit, Bend, and Crouch, reach above shoulder level frequently.
Must be able to kneel or crawl, reach above shoulder level.
Must have fIne hand dexterity, be able to twist hand, be able to use simple grasping, power grasping, and light lifting (< 20 pounds) and these actions will occur frequently.
Must frequently engage in light pushing/pulling (< 20 lbs of force), and moderate pushing/pulling (20-50 lbs of force)
Must occasionally be able to engage in Moderate lifting (20-50 pounds), and heavy pushing/pulling (>50 lbs of force).

Occasional exposure to excessive noise
Occasional exposure to moving machinery
Occasional exposure to marked changes in temperature and/or humidity
Occasional exposure to dust, fumes, radiation, microwave
Occasional work in confined quarters.


Project Manager (Lead - Senior)

JOB DETAILS
Overview

Project Management is a critical and valued role at ONTRAPORT.  Project Managers work closely with leadership to ensure our most valued resources (our staff) are contributing their talents to our most important projects.  This is accomplished through carefully planning, thorough and complete project scopes, accurate time estimates, resource forecasting and problem solving.  Additionally, this role will provide proactive and constant communication at every level to keep projects on track, keep stockholders informed and related parties in the loop as we work together to reach our company goals.
DUTIES
Manage each stage of the project from discovery/planning to launch/completion.
Identify project scope and ensure stakeholder approval.
Manage time estimates, resources and priorities.
Identify change orders / scope creep and rework estimate keeping stakeholders informed.
Host project meetings including; Kick-offs, weekly staff meetings, milestone reviews, retrospectives etc.
Provide accurate and on-time reporting to project teams and stakeholders.
Identify potential roadblocks and provide solutions.
Document workflows and processes and keep up to date.
Additional Duties
Work with other Project Managers to improve PM processes, reporting and communication.
Participate as a member of the Operations Team communicating releases, upcoming needs etc.
Volunteer resources as available for other projects in order to meet company goals.
Constantly and proactively look for ways to improve processes to yield better results.
Participate in the ONTRAPORT Think Tank of ideas for improving the business.
Requirements
3-5 Years as a Project Manager or PMP/PMI Certification.
Experience project managing software projects.
Experience using JIRA, Confluence and the Atlassian product suite.
Experienced workflow & process manager.
Leadership Skills: You will have to keep team members on track, resolve roadblocks.
Time Management: You will be working multiple projects at once with conflicting deadlines and demands.
Resources Planning: You will be expected make the most of the resources assigned to the project and ensure no downtime.
Analytical Skills: You will need to be able use the data available to make informed decisions and provide accurate reporting.
Diplomatic Communicator:  You will be the liaison for your project team, communicating with key stakeholders, other teams and departments.
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
Office Manager/Operations Assistant

JOB DETAILS
Overview

As Office Manager your goal will be to increase efficiency for the Operations team, and create remarkable experiences for our team. You will support the day to day administrative and campus services efforts around the office.

This is an ideal role for someone with excellent organizational skills who wants to be exposed to the software industry. Everyday will be different so an adaptable attitude is essential for success.

Duties
​​​​​​Provide coverage for the meal program as needed including but not limited to ordering, presentation, stocking, beverage production, purchasing, bussing, and cleaning
​​​​​​Ensure surfaces are wiped clean throughout the office
​​​​​​​​​​​​Work directly with office vendors for ordering
Identify repair and maintenance needs via weekly walk through with Facilities Manager
Assist with team communication as needed
Strictly organize and track all supply inventory and stock throughout the office
​​​​​​​​​​​​​Manage shipping and receiving
Manage the Visitor Policy and ensure all guests are signed in
Identify/correct operational roadblocks
Document all processes as needed so they remain current and future staff can easily follow them
​​​​​Respond to and manage the OPS ticket queue ​​​​​​​
​​​​​​​​​​​​​Ensure items are stocked throughout the office
​​​​​​​​​​​​​Submit and pick up print orders for the office
​​​​​​​​​​​​​​Complete various errands as needed
​​​​​​​​​​​​​Conduct tours with applicants and guests as needed
​​​​​​​​​​​​​Assist with Interview scheduling and coordination
​​​​​​​​​​​​​​Assist with special events including ordering, set up , decoration
​​​​​​​​​​​​​Assist with various executive requests
​​​​​​​​​​​​​​Draft the weekly newsletter
Requirements
Bachelor's Degree or 2 years of client services experience
Must have strong communication skills, both verbal and written.
Excellent Organization Skills
Experience with Google Suite preferred
Experience with booking travel preferred
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.
​​​​​

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
CFO

JOB DETAILS
Overview

The goal of the CFO is to manage and improve the financial wellness of the company. The CFO will direct the finance team on tracking cash flow, financial control and risk management, and proposing corrective actions. This will be achieved by completing review and overseeing the team’s work, effectively managing company resources and protecting against finance risk to the business.  This role will provide recommendations to the Executive Team and report to the President. 
Duties
Delegate, train and review team assignments on a daily, weekly, and monthly basis
​​​​​​​​​​​​​​Provide oversight, feedback and training for each area of your direct reports.
Ensure the accuracy, timely delivery and quality of all work performed by your direct reports
​​​​​​​​​​​​​​Responsible for oversight of month end close procedures including all balance sheet reconciliations, income statement procedures and variance analysis, as well as journal entries.
​​​​​​​​​​​​​​Proactively communicate areas of risk with the executive leadership team
​​​​​​Advise on long term business and financial planning
​​​​​​Assist in the preparation of financial reporting as requested
​​​​​​Document all processes fully so that future staff can easily follow them
​​​​​Conduct ongoing professional development
Ensure financial matters are in accordance with legal and ethical accounting practices.
​​​​​​Oversee all insurance & legal needs
​​​​​​Assist with 401k management as needed
Preparation and implementation of debt tender documents and purchasing practices
​​​​​​Management of company investments and capital reserves
Manage the processes for financial forecasting and budgets, and overseeing the preparation of all financial reporting
Manage all direct reports according to ONTRAPORT’s management best practices.
​​​​​​Conduct weekly 1-on-1 with your team members and build a quality relationship that is encouraging and helps motivate them in their job.
​​​​​​Cover for staff members as needed whenever they are out of the office.
Requirements
Bachelor's Degree or higher in Accounting or Finance, MBA preferred
Experience in a senior financial-management role, partnering with executive staff
At least 5 years of management experience
Must have strong communication skills, both verbal and written.
Experience with NetSuite preferred
Experience with Subscription Based revenue and Saas preferred
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
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