ONTRAPORT CAREERS
OPERATIONS
Get Stuff Done. Empower Our Team to Do the Same.
 


Things move fast at ONTRAPORT — which means we rely on our Operations unit to keep everything in motion.

Within the Operations unit, our Finance and Accounting team handles the books to keep the team ready to take on bigger and better projects, while our IT Team makes sure everyone has the hardware and the software they need to be productive. Our Talent Acquisition and Development team handles recruiting, administers our extensive benefits package, and promotes ongoing professional growth opportunities. Our Events and Facilities team, Compliance experts and Office Managers are ready to take on anything — and they serve as the glue holding everything together.


Available positions:
Project Manager (Lead - Senior)

JOB DETAILS
Overview


Project Management is a critical and valued role at ONTRAPORT.  Project Managers work closely with leadership to ensure our most valued resources (our staff) are contributing their talents to our most important projects.  This is accomplished through carefully planning, thorough and complete project scopes, accurate time estimates, resource forecasting and problem solving.  Additionally, this role will provide proactive and constant communication at every level to keep projects on track, keep stockholders informed and related parties in the loop as we work together to reach our company goals.
DUTIES
Manage each stage of the project from discovery/planning to launch/completion.
Identify project scope and ensure stakeholder approval.
Manage time estimates, resources and priorities.
Identify change orders / scope creep and rework estimate keeping stakeholders informed.
Host project meetings including; Kick-offs, weekly staff meetings, milestone reviews, retrospectives etc.
Provide accurate and on-time reporting to project teams and stakeholders.
Identify potential roadblocks and provide solutions.
Document workflows and processes and keep up to date.
Additional Duties
Work with other Project Managers to improve PM processes, reporting and communication.
Participate as a member of the Operations Team communicating releases, upcoming needs etc.
Volunteer resources as available for other projects in order to meet company goals.
Constantly and proactively look for ways to improve processes to yield better results.
Participate in the ONTRAPORT Think Tank of ideas for improving the business.
Requirements
3-5 Years as a Project Manager or PMP/PMI Certification.
Experience project managing software projects.
Experience using JIRA, Confluence and the Atlassian product suite.
Experienced workflow & process manager.
Leadership Skills: You will have to keep team members on track, resolve roadblocks.
Time Management: You will be working multiple projects at once with conflicting deadlines and demands.
Resources Planning: You will be expected make the most of the resources assigned to the project and ensure no downtime.
Analytical Skills: You will need to be able use the data available to make informed decisions and provide accurate reporting.
Diplomatic Communicator:  You will be the liaison for your project team, communicating with key stakeholders, other teams and departments.
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
Senior Accounting Clerk

JOB DETAILS
Overview


The Senior Accounting Clerk will have a significant impact on the Finance department. This role be responsible for ensuring that all transactions entered into ONTRAPORT’s accounting system are accurate, categorized correctly and reconciled each month. Additionally this role will manage daily transactions, weekly accounts payable, affiliate payments, and monthly account reconciliations. In addition, this role will provide support and coverage as needed for Payroll. 
Duties
Import/sync revenue report into the accounting system and ensure that “other revenue” does not have items that should be classified to a different revenue account
Import/sync banking accounts into accounting system and ensure that all transactions are mapped to the correct category
Import/sync credit card transactions to the correct category
Whenever possible set new “memorized vendors to automatically map transactions to the correct category
Manually enter transactions for accounts that aren’t able to be synced or imported
As new accounts are set-up, ensure that the import/sync process is fully functional
Serve as the first point of contact and customer service any accounting tickets related to outside vendors.
Collect W-9 as needed, and maintain communication with vendor for payment dates and terms
Enter all new vendor details and information into accounting system, and maintain vendor files
Complete weekly Accounts Payable process including: entering invoices into accounting system, completing weekly AP report, preparing cash disbursements, and setting-up recurring credit card payment whenever possible
Work with Compliance Manager to execute weekly affiliate payments each Friday. Issue manual affiliate checks as needed based on manager approvals
Enter all executed payments into the accounting system
Reconcile all bank accounts/ credit cards to accounting system each month to ensure all transactions have been accurately imputed
Work with credit card holder to completed all necessary reconciliations
Provide employees that manage budgets with a reconciliation for against their monthly statement
Coordinate with the Controller as needed to complete any other reconciliations in the chart of accounts
Assist in the preparation of financial reporting such as requested
Requirements
Associates Degree or higher in Accounting or Finance
Minimum 2 years in an accounting experience (with A/R and/or A/P experience).
Excellent math and analytical aptitude.
Must have strong communication skills, both verbal and written.
Proficient in MS Excel
Good working knowledge of accounting controls.
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
Assistant Controller

JOB DETAILS
Overview


ONTRAPORT is looking for an Assistant Controller to join our Finance team. This is a great opportunity to have a significant impact on a fast growing SAAS business that supports entrepreneurship. A successful candidate will have supervisory experience, excellent attention to detail, and a team oriented attitude. Responsibilities include overseeing the day-to-day functions of the department, including but not limited to payroll and benefits administration, accounts payable, general ledger oversight/month end close, and regular internal reporting requirements. The Assistant Controller will also play a key role in process improvement, standardization, and documentation. This position reports to the Director of Finance.
Duties
Responsible for month end close procedures including all balance sheet reconciliations, journal entries, and income statement variance analysis.
Oversee and ensure quality control of payroll, benefit administration, and accounts payable functions.
Manage monthly and event budget analysis, reporting, and monitoring.
Ability to act as a change agent to improve processes to promote efficiencies.
Generate regular internal reporting according to requirements (weekly & monthly basis).
Key involvement in tax return preparation and annual audit.
Strong technical GAAP accounting skills.
Strong analytical, problem solving, and communication skills.
Ability to work with changing priorities and deadlines.
Requirements
Bachelor’s Degree in Accounting, Finance or related discipline.
Minimum of six (6) years professional accounting experience.
Previous supervisory experience.
Advanced proficiency in MS Excel.
SAAS industry experience a plus.
CPA Preferred.
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
Network Administrator 

JOB DETAILS
Overview


The Network Administrator is responsible for the management of ONTRAPORT network edge, including workstations, A/V equipment and IoT devices. Attention to detail and experience in a service-driven, dynamic environment is essential in this role. This is an excellent opportunity to further your IT career by gaining exposure to current enterprise hardware and learn new skills by working in ONTRAPORT blended edge environment including Windows, MAC and Linux clients. A proven ability to systematically troubleshoot technical systems is required.  Familiarity with administering Apple products in an enterprise is a preferred. This role will report to the Information Technology Manager.
Duties
Troubleshoot hardware and software issues.
Assist with Active Directory administration. 
Assist with A.V. maintenance and operation.
Maintain accurate inventory of technology assets and supplies.
Monitor and respond quickly and effectively to request received through the IT helpdesk. 
Complete special projects as requested. 
Verify and test updates prior to patch management processes.
Follow and promote best practices for general IT management.
Assist in the creation and maintenance of written documentation, including system and user manuals and issue resolution notes. 
Requirements
Two or more years of technical support experience.
Familiarity with networking technologies and terminology, including IP technology, DNS, DHCP, VLAN, LDAP, MSAD, Apple DEP and MDM. 
Understanding of basic principles of computer configuration and operation, computer networking hardware, and computer troubleshooting. 
Proactive with a hands-on working style.
Willingness to learn and adapt to new technology. 
Ability to work collaboratively with team members.
Effectively communicate across all levels and departments, with technical experts and beginners alike. 
Physical Demands

Must be able to remain in a stationary position for long periods of time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a copy machine and computer printer.

Must have a high level of computer literacy. Role includes repetitive movement of hands and fingers for long periods of time – typing and/or writing.
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