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Increase clicks, conversions and overall engagement with your brand across multiple communication channels to create remarkable experiences for your leads and customers.
Cater personalized messages directly to your contacts to successfully establish strong relationships with your leads and advance them through your marketing funnel.
Easily create beautiful and high-converting messages with our templated builder so you can send off perfectly crafted messages in minutes.
One-off broadcasts to individual and multiple contacts so that you can draft and send emails on the fly.
Scheduled email sends and campaigns that automatically fire off to save you time and keep your marketing campaigns on track.
Professionally designed template library so that your emails are always visually appealing, unique and on-brand.
Use the two-way communication channel with the highest open rate of any medium — SMS text messages — to easily engage with your clients. With ONTRAPORT’s SMS functionality, you can:
Collect opt-ins via SMS to easily add contacts to your list.
Add automatic SMS messages to your campaigns and start reaching your customers where they are.
Send SMS appointment reminders and confirmations to prevent no-shows.
Send postcards, automatically and manually, to any contact to boost customer retention and drive sales. With ONTRAPORT, you can automatically send personalized postcards for anything, including:
Birthday and holiday greetings to engage with your contacts and create a great customer experience.
Appointment reminders so that your customers always show up.
Thank you cards to add a personal touch to your sales experience.
Using ONTRAPORT’s powerful contacts database and integrations, automate your direct mail campaigns to reach your customers using traditional methods. With ONTRAPORT you can send direct mail for any occasion:
Integrate your ONTRAPORT account with letter-writing services and personalize your communication without writing hundreds of messages by hand.
Use real-life merge fields to incorporate your contacts’ names, interests, pain points and more to foster remarkable customer experiences.
Reward customers for their loyalty with individualized thank you messages and set your brand apart from your competitors.
What are some examples of marketing communication channels?
Email, SMS and postcards are the three top ways ONTRAPORT allows you to deliver personalized customer experiences throughout the customer lifecycle.
What is the importance of having a variety of communication channels?
The ability to stand out is everything — and one of the most effective ways to do this is by mixing up the way you reach your leads and customers. Sprinkle in an email campaign for a new product launch, an SMS reminder for your upcoming webinar or event, and a 20% off coupon on an eye-catching postcard to earn and keep their attention for the long haul.
How can different communication channels help you network with contacts?
Every communication channel is designed to reach contacts in a different way and for a different purpose. For example, email is for general outreach, SMS is more personal and should be used sparingly, and postcards are for special occasions or promotions. The more strategically you use each platform, the better you’ll be able to reach your leads and customers in the right way at the right time.