Entertainment

Power your entire customer experience with a unified entertainment CRM

Ontraport manages your marketing, streamlines your booking process and offers self-service for your customers, all in one platform.

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Ontraport’s unified entertainment platform is ideal for these business types:

  • Entertainment venues
  • Tours
  • Media
  • Publishing
  • Live events
  • Travel
  • Recreation activities
  • Recreation equipment rentals

Ontraport’s unified entertainment platform is ideal for these business types:

  • Entertainment venues
  • Tours
  • Media
  • Publishing
  • Live events
  • Travel
  • Recreation activities
  • Recreation equipment rentals
  • Entertainment venues
  • Tours
  • Media
  • Publishing
  • Live events
  • Travel
  • Recreation activities
  • Recreation equipment rentals

These entertainment businesses thrive with Ontraport

Embracing the power of automation
“There's a huge amount of changes that have enabled me to keep growing the business, delivering the outcomes to the clients all over the world … but without a doubt making evergreen marketing strategies and embracing the power of automation has been central to this.”
We would need another 2-3 staff members
“The amount of time we're saving with this system is huge, and it's just going to get more and more as we scale up … It definitely helps me relax a lot more and know that we're servicing people in the way that we're designed to.”
Huge game changer
“100% couldn't have done it without Ontraport! The CMS and custom objects like events & registrations have been a HUGE game changer… 🔥🔥”
Neil D.

Will D.

Shelly C.

Start the path to scaling today with Ontraport
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These entertainment businesses thrive with Ontraport

Embracing the power of automation
“There's a huge amount of changes that have enabled me to keep growing the business, delivering the outcomes to the clients all over the world … but without a doubt making evergreen marketing strategies and embracing the power of automation has been central to this.”
Neil D.

We would need another 2-3 staff members
“The amount of time we're saving with this system is huge, and it's just going to get more and more as we scale up … It definitely helps me relax a lot more and know that we're servicing people in the way that we're designed to.”
Will D.

Huge game changer
“100% couldn't have done it without Ontraport! The CMS and custom objects like events & registrations have been a HUGE game changer… 🔥🔥”
Shelly C.

Start the path to scaling today with Ontraport
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Why use Ontraport?

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The problem
Running your entertainment business with other platforms
Your team will face:
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Managing disconnected tools to market your services and drive repeat business
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Handling back-and-forth emails and texts for bookings, reminders and follow-ups
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Relying on developers to build and maintain your membership, portal and all their required integrations with custom coding
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The solution
Running your entertainment business with Ontraport
Your team will gain:
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A fully integrated marketing automation system that powers every stage of the customer lifecycle — no third-party tools required
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A platform that automates bookings, reminders and follow-ups, reducing manual workload
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Prebuilt tools and a visual drag-and-drop interface to create a membership and portal intuitively without hiring a developer
Marketing automation
Stay busy year-round with top-tier marketing automation
Beat seasonal fluctuations and stand out from your competitors with highly personalized marketing
Generate more customers from your website
Create a professional, branded website tailored to your needs and capture new leads with native forms.
Automate email and SMS campaigns
Keep your leads and customers engaged with a newsletter, special offers and more — all automated and targeted based on their unique interests.
Get reviews and referrals
Boost your referrals by automatically sending ‘leave a review’ or ‘refer a friend’ messages to happy customers right after an event or visit.

The amount of time we’re saving with Ontraport is huge

If we weren't using Ontraport or automating things, we would need to have another two or three staff members just to try and work out what’s going on or who needs to be contacted.
Will D.

Start the path to scaling today with Ontraport

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Start the path to scaling today with Ontraport 

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Sales automation + CRM

Streamline guest management with automation

Track interactions, manage bookings and centralize payments in one system so your team can focus on creating exceptional guest experiences.
Screenshot of the Calendar feature in Ontraport overlayed on top of people sitting at a table smiling. Screenshot of the Calendar feature in Ontraport overlayed on top of people sitting at a table smiling.

Get a complete view of every guest in one place

Automate and track every guest interaction — from first inquiry through booking and beyond — all in one platform.
An image of Task inside of the Ontraport app overlayed on top of 2 people sitting down looking at a tablet. An image of Task inside of the Ontraport app overlayed on top of 2 people sitting down looking at a tablet.

Manage bookings and reservations on autopilot

Let guests book their own reservations online, and sync your calendar with email and text automation to send reminders and follow-up seamlessly — without losing part of your revenue to an outside booking site.
An image of a message element from an Automation in the Ontraport app An image of a message element from an Automation in the Ontraport app

Centralize payments from all your services

Process payments however you need — online or in person, via invoices or forms — and keep all transactions easily accessible for accurate record-keeping.

Trading a tech stack for Ontraport’s unified platform saves hours

Ontraport isn't going to save us a minute an hour. It's going to save us 10 minutes an hour. It took all these things we were doing in other systems and just mashed them all up in one platform.
Rob M.

Trading a tech stack for Ontraport’s unified platform saves hours

Ontraport isn't going to save us a minute an hour. It's going to save us 10 minutes an hour. It took all these things we were doing in other systems and just mashed them all up in one platform.
Rob M.

Ready for smoother guest management?

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Ready for smoother guest management?

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CMS

Engage guests for the long-run

With Ontraport, your team can offer loyalty rewards, subscriptions and a convenient portal — with no need for integrations or coding.
Screenshot of an automation map in the Ontraport app Screenshot of an automation map in the Ontraport app

Create a self-service customer portal

Enable your guests to book reservations, view their upcoming events, update their payment information and more with a secure portal on your website. Use our prebuilt portal features to launch easily.
Example of a landing page built in the Ontraport app Example of a landing page built in the Ontraport app

Run a loyalty rewards program

Keep guests coming back by offering perks and discounts after a certain amount of visits or purchases. Automatically track points and deliver the rewards.
Examples of feedback forms created in the Ontraport app Examples of feedback forms created in the Ontraport app

Offer membership subscriptions

Whether it’s a timeshare, tour of the month or monthly rentals, you can manage and charge for subscriptions on autopilot in Ontraport.

This entertainment business runs three self-sufficient memberships on Ontraport

3

membership sites built in Ontraport

98%

of transactions are self-sufficient

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different revenue streams managed in Ontraport
The support is always great, as we use the three membership sites in very different ways: one is complimentary service, one is subscription service and one has manual membership activation but is used to create contacts and enroll students.
 Neil D.
 

What makes Ontraport different?

Ontraport is built for growing entertainment businesses

Manage everything in one place

Ontraport manages all your entertainment business’s needs, including marketing, booking, guest management, online portals and beyond.

A team that has your back

We’ll work with you to make a plan for your success with Ontraport, and we’re available 7 days a week for anything you need.

A platform that grows with you

No matter how big you grow, Ontraport has the features and infrastructure you’ll need. You won’t have to switch again.

Customize without code

With Ontraport, you have the flexibility to customize everything to your business model — without needing to become a tech expert or hire a developer.

Ready to achieve more with software built to fuel your growth?

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Start free trial

Ready to achieve more with software built to fuel your growth?

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Not sure if Ontraport is right for you? Book a call with our team.
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💡Tip: During your call, ask us about a preloaded account with everything for entertainment businesses already built in — we’re happy to set you up with one!

  Frequently asked questions  

Is Ontraport for my type of entertainment business?

Ontraport is designed for entertainment businesses of all kinds, including tour companies, venues and live events.

Click here to talk with our team about how Ontraport can work for you.

We’ve been in the entertainment industry for a long time — can Ontraport help us scale?

Ontraport is the CRM entertainment businesses choose when they’re ready to scale to the next level. Whether your growth has stagnated or you’re simply ready to push the gas, Ontraport will get you systemized and scaled in no time. You can start with our done-for-you systems or build anything you can dream up with our highly customizable platform.

I’m just starting out my entertainment business — Is it too soon to use Ontraport?

If you’re new to the entertainment industry, Ontraport is the perfect way to get up and running quickly. Our prebuilt marketing, membership and business systems make it easy to get started without hiring an expert. Ontraport will be there as you grow and continue to evolve your business — you won’t have to migrate to other tools or add on integrations.

What if I’m already using other entertainment CRM for my business?

Most entertainment businesses use some other software before they upgrade to Ontraport. It’s a common tale: You start with one tool and, over time, keep adding more and more until you realize you need an all-in-one system that can handle your growth.

Ontraport integrates with almost everything, so you’ll be able to run Ontraport alongside your existing systems for as long as you need.

What kind of features should I be looking for in entertainment software?

When shopping for entertainment software, you’ll want to take your entire team into account — not just marketing, just sales or just guest services. 

Whether you choose Ontraport or not, we recommend making sure your CRM and email marketing software includes the following features, at the very least:

  • A website or landing page builder to share your business online
  • A system for capturing leads and sending marketing emails
  • A contact management system to keep track of guests and prospects
  • A payment processing tool to collect orders and charge credit cards
  • A membership site component to launch a members-only community

As your team scales, you’ll likely need more advanced and customizable capabilities than standalone tools can provide. With Ontraport, you get all these features and more in one, easy to use platform — eliminating the need for constant platform switching as you grow.

How much does Ontraport cost?

To start, it’s free for 14 days. If you decide Ontraport is right for you, you can create a plan that fits your entertainment business’s needs. Your plan is month-to-month with no long-term contracts required, and you can cancel any time.

From the founder

Hey there,

I know that leading a growing team can be a challenge.

When I started Ontraport nearly 20 years ago, I was in the trenches with one of my early startups, searching for software that could help us systemize and scale. At the time, the options were limited: expensive, overly complicated software suites designed for massive corporations, or basic apps that only solved part of the problem.

I created Ontraport to bridge that gap — and since then, we’ve helped thousands of businesses streamline their operations, drive results and scale faster than they ever thought possible.

Unlike other platforms, which are often too complex, rigid, or disconnected, Ontraport combines enterprise-level capabilities with the flexibility and ease of use that growing teams need. It’s powerful enough to handle complex processes, yet intuitive enough for your team to adopt quickly — all without extra integrations or costly development.

Beyond the platform, we’re here as partners in your success. We know you and your team didn’t sign up to wrestle with complicated systems — you have bigger goals to achieve. Our mission is to make sure you spend less time managing tools and more time delivering results.

I’d love for you to give Ontraport a try and see what it can do for your team. Start your free trial here.

Landon Ray
Founder and CEO

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