- Municipal + state agencies
- Workforce development
- Public health initiatives
- Emergency services + disaster responses
- Transportation + infrastructure management
- Public school network administration
- Credentialing organizations
- Public libraries
- Social services
- Public housing authorities
- Community development
- Youth development
- Veterans affairs
- Elderly + disability support services
- Grant-funded research institutions
- Policy + advocacy
Ontraport’s unified public sector platform is ideal for these business types:
Ontraport’s unified public sector platform is ideal for these business types:
- Municipal + state agencies
- Workforce development
- Public health initiatives
- Emergency services + disaster responses
- Transportation + infrastructure management
- Public school network administration
- Credentialing organizations
- Public libraries
- Social services
- Public housing authorities
- Community development
- Youth development
- Veterans affairs
- Elderly + disability support services
- Grant-funded research institutions
- Policy + advocacy
Why use Ontraport?
Why use Ontraport?
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The problem
Your team will face:
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Managing participant data, applications and program workflows across disconnected systems, leading to inefficiencies and compliance risks
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Manually coordinating outreach, reminders and follow-ups for program participants, stakeholders and funders
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Relying on expensive developers to build and maintain portals, approval workflows and reporting systems
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The solution
Your team will gain:
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A centralized system to manage participant data, applications and workflows
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Automated outreach, reminders and follow-ups to keep participants, stakeholders and funders informed without manual effort
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No-code tools to create and manage portals, approval workflows, and reporting — without relying on costly developers
Increase engagement and grow program participation
Automate community outreach, program recruitment and communications with your participants.
Use automated email and SMS campaigns to spread the word about your programs, recruit new members and keep communities informed — without manual follow-ups.
Send tailored updates, reminders and follow-ups based on each person’s role, program status or level of engagement to ensure the right message reaches the right audience.
Gain insights into which emails, pages, and campaigns drive the most participation so your team can refine messaging and maximize impact.
EMS Corps scaled from a single program to a national model with Ontraport
Ontraport became an essential partner in helping us scale EMS Corps from a single program to a national model. Their ability to understand our needs and provide a flexible, scalable platform that is always evolving was — and still is — a key to our success.
Jeff Metcalfe
EMS Corps
Streamline applications, approvals and stakeholder management
Use a centralized platform to manage your processes so nothing falls through the cracks.
Speed up approvals and decision-making workflows
Eliminate bottlenecks with automated multi-step approvals, visual workflow stages, and role-based access permissions to keep decision-makers aligned.
Keep track of every application or case
Ensure a clear, organized record of every request, from submission through resolution, so your team can access the full history at a glance.
Automate follow-ups and status updates
Keep participants, stakeholders and internal teams informed with automated email and SMS notifications, ensuring progress stays on track.
This public sector organization scaled its program expansion with Ontraport
Expanding a workforce training program across multiple states is no small task. For EMS Corps, this meant handling high volumes of applications, managing multi-stage approvals, and tracking participant progress — all while keeping decentralized teams aligned. Their manual processes couldn’t keep up.
With Ontraport, they automated every step of the applicant journey, from submission and document uploads to approval workflows and real-time status tracking. Decision-makers could easily review applications, assign approvals and communicate with candidates — all in one system. This allowed EMS Corps to process over 100 applications per region with ease, speeding up enrollment and keeping their expansion on track.
Now, with a replicable program template, EMS Corps can expand into new regions with just a few clicks. Each new site follows a standardized process, ensuring consistency while allowing for local adaptations. This has made it easier than ever to scale their impact, speed up enrollment, and keep operations running smoothly.
Centralize program data and provide secure self-service access
Ontraport uniquely empowers you to manage custom data and deliver personalized portals, without developers or integrations.
Store and manage critical records in one place
Keep track of program documentation, training materials and member records in a centralized system with controlled access levels, ensuring compliance and security.
Offer self-service access to program resources
Give program participants, staff and stakeholders a secure portal where they can access important documents, update contact details, track progress, and stay informed with training content, event updates, and more.
Monitor program performance with real-time reporting
Track engagement, progress and key performance indicators with built-in dashboards. Generate reports for stakeholders and funders to showcase impact and maintain compliance.
EMS Corps saved time and 80% of the cost by building with Ontraport instead of Salesforce
13
new sites across 4 states
$200K+
saved on software
100s
of hours saved with automation
What would have taken months and a six-figure budget with other solutions, Ontraport delivered in weeks, at a fraction of the cost.
Jeff Metcalfe, EMS Corps
What makes Ontraport different?
What makes Ontraport different?
Ontraport is built for growing public sector organizations
Manage everything in one place
Ontraport manages all your public sector organization’s needs, from growth, to member management and beyond.
A team that has your back
We’ll work with you to make a plan for your success with Ontraport, and we’re available 7 days a week for anything you need.
A platform that grows with you
No matter how big you grow, Ontraport has the features and infrastructure you’ll need. You won’t have to switch again.
Customize without code
With Ontraport, you have the flexibility to customize everything to your business model — without needing to become a tech expert or hire a developer.
Frequently asked questions
Frequently asked questions
Ontraport is designed for public sector businesses of all kinds, from government programs to community initiatives and beyond.
Click here to talk with our team about how Ontraport can work for you.
Ontraport is the best CRM for public sector companies that are ready to grow to the next level. Whether your growth has stagnated or you’re simply ready to push the gas, Ontraport will get you systemized and scaled in no time. You can start with our done-for-you systems or build anything you can dream up with our highly customizable platform.
If you’re new to the public sector industry, Ontraport is the perfect way to get up and running quickly. Our prebuilt marketing, membership and business systems make it easy to get started without hiring an expert. Ontraport will be there as you grow and continue to evolve — you won’t have to migrate to other tools or add on integrations.
Most public sector companies use some other software before they upgrade to Ontraport. It’s a common tale: You start with one tool and, over time, keep adding more and more until you realize you need an all-in-one system that can handle your growth.
Ontraport integrates with almost everything, so you’ll be able to run Ontraport alongside your existing systems for as long as you need.
When shopping for public sector software, you’ll want to take your entire business into account — not just the marketing, just the sales or just the member management side of things.
Whether you choose Ontraport or not, we recommend making sure your CRM and email marketing software includes the following features, at the very least:
- A website or landing page builder to share your organization online
- A system for capturing leads and sending marketing emails
- A contact management system to keep track of clients and prospects
- A payment processing tool to collect orders and charge credit cards
- A membership site component to launch a members-only community
As you scale, you’ll probably need more sophisticated tools than standalone email marketing or website software. With everything running in Ontraport, you’ll have all you need now and in the future — all under one roof so you won’t have to switch platforms as your organization grows.
To start, it’s free for 14 days. If you decide Ontraport is right for you, you can create a plan that fits your public sector organization’s needs. Your plan is month-to-month with no long-term contracts required, and you can cancel any time.
Hey there,
I know that leading a growing team can be a challenge.
When I started Ontraport nearly 20 years ago, I was in the trenches with one of my early startups, searching for software that could help us systemize and scale. At the time, the options were limited: expensive, overly complicated software suites designed for massive corporations, or basic apps that only solved part of the problem.
I created Ontraport to bridge that gap — and since then, we’ve helped thousands of businesses streamline their operations, drive results, and scale faster than they ever thought possible.
Unlike other platforms, which are often too complex, rigid, or disconnected, Ontraport combines enterprise-level capabilities with the flexibility and ease of use that growing teams need. It’s powerful enough to handle complex processes, yet intuitive enough for your team to adopt quickly — all without extra integrations or costly development.
Beyond the platform, we’re here as partners in your success. We know you and your team didn’t sign up to wrestle with complicated systems — you have bigger goals to achieve. Our mission is to make sure you spend less time managing tools and more time delivering results.
I’d love for you to give Ontraport a try and see what it can do for your team here.
Landon Ray
Founder and CEO
Features