What makes Ontraport’s support so good?
You can rely on us
Migration + Setup
It’s easy to switch to Ontraport
All new users get two free hours with a dedicated rep to help build your core funnels, show you around the app and answer any questions you might have.
We’ll work with you to plan what to move over, when, and how — and then we’ll tackle it in bite-sized pieces, starting with what’s most important for you.
Customers come to us when they’re ready to replace many tools with one, so we know the ins and outs of hundreds of tools and can guide you in the right direction.
Import all the data you have on your leads and customers, from their email addresses to their purchase history, tags, and more without limitations.
Email, Live Chat, Screen Share
Chat, email, or screen share — choose whichever works for your timeframe, the complexity of your questions and your learning style.
Instant messaging with a rep isn’t offered by all platforms, but it’s essential for getting the quick answers you need as you’re working.
We uniquely offer screen share support so we can look at your screen together and solve your problems more efficiently.
Rather than juggling multiple clients via screen share and chat at once, our reps are dedicated to one channel at a time to give you undivided attention.
Dedicated support for bigger businesses
Ontraport has one of the industry’s most bullet-proof delivery infrastructures and can send hundreds of thousands of emails in minutes with extremely high inbox rates.
We’ve supported thousands of launches and know exactly what’s needed to make them successful so you can be confident you’ve got every box checked.
Don’t get stuck with tools that limit your ability to run sophisticated marketing; every part of Ontraport is customizable so you can do whatever you dream up.
You shouldn’t have to wait when you’ve got big money and a lot of customers on the line. Get direct access to top tech reps anytime you need it.
More ways to succeed with Ontraport
Save time by starting with professionally designed landing pages, emails and automated campaigns covering all the essentials. Easily tailor the assets for your needs.
Confidently dive in and learn the app by watching videos covering both strategy and tactical advice, attending a training course, or watching training videos directly from our CEO.
Find instructional articles and resources for accomplishing the most common use cases in the app in our online Support Center, or view tips throughout the app.
Join our active group of nearly 10,000 users from around the world and ask anything you’d like, or simply poke around to see how other businesses similar to yours are using Ontraport. You’ll see our CEO in there a lot, too.