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Help your customers help themselves

Stay hands-off of simple admin tasks with a secure customer portal for self-service.

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Start your free trial
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Or get a demo

Help your customers help themselves

Stay hands-off of simple admin tasks with a secure customer portal for self-service.

settings
arrow_forward
Or get a demo
Why is it better?

Install a customer center with a few clicks

Whether you have an Ontraport Membership Site or a WordPress site integrated with Ontraport, your customer center is ready to use.

No workarounds needed

Avoid the hassle of manually sending old invoices or creating technical workarounds for customers to update their credit card info; it’s all built in.

Why is it better?

Install a customer center with a few clicks

Whether you have an Ontraport Membership Site or a WordPress site integrated with Ontraport, your customer center is ready to use.

No workarounds needed

Avoid the hassle of manually sending old invoices or creating technical workarounds for customers to update their credit card info; it’s all built in.

Easy to create

Design your customer center to fit the look of your other membership site pages using our simple drag-and-drop editor.

Simple password management

Completely automate the process of registering your customers, managing their passwords, and allowing them access if they forget them.

Simple password management

Completely automate the process of registering your customers, managing their passwords, and allowing them access if they forget them.

Free and instant hosting

Host your customer center on one of our free subdomains or on your own domain with the click of a button.

Automatic for WordPress users

If you have an existing WordPress site, just install the Ontraport plugin and you’ll be able to create your customer center in minutes.

Automatic for WordPress users

If you have an existing WordPress site, just install the Ontraport plugin and you’ll be able to create your customer center in minutes.

Problems solved

Simpler member management

Save time

Giving your members control over their info simplifies the experience for them and frees your team for the bigger picture. Win-win.

Get paid

When credit cards decline or will expire soon, automatically email your members to update the info so their subscription payment goes through.

Keep your data accurate

Any info that’s updated in the customer center will automatically update your contact records so you’ve got a single source of data you can rely on.

Login management

Your members can easily change their username and password for your membership site in the customer center for security.

“With Ontraport, you can automate the whole customer experience — all with the click of a button.”
— John Gallagher, Learning Herbs
With Ontraport, you can automate the whole customer experience — all with the click of a button.
John Gallagher
Learning Herbs

What your customers can do in the customer center

Take these important administrative tasks off your plate.

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Set or change their username and password

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Update their credit card information

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Update their name and email address

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View their past, current and overdue invoices

Related Features 

Customer centers support your membership management

Membership Sites

Add a customer center to your Ontraport Membership Site with a few clicks for easy member self-service.

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Learn More

WordPress Integrations

If your site is built on WordPress but linked to Ontraport, you’ll automatically get a customer center to use.

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Learn More

Decline Recovery

Use the customer center to ensure your members keep their credit card updated so their subscription payments get processed.

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Related Resources

Ontraport Membership Sites

Ontraport's built-in Membership Sites lets you create, launch and manage your subscription sites without ever leaving the app. 

Add a customer center to your membership site

Your Ontraport Membership Site just got a whole lot easier to manage. You can add a customer center where your members can view their purchase history and update their information, such as their password and credit card number.

Start simplifying customer management

settings
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Start your free trial
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Or get a demo

"As a new business owner, using Ontraport has become an essential tool to serving my clients and building my business."

— Tyson Wong, Digital Evolution Media

Start simplifying customer management

settings
arrow_forward
Or get a demo

"As a new business owner, using Ontraport has become an essential tool to serving my clients and building my business."

— Tyson Wong, Digital Evolution Media

Frequently Asked Questions

Is Ontraport the best ecommerce platform for small businesses?

Yes — Ontraport is a great choice if you’re looking to grow your small business! It comes with everything you’ll need to sell online and scale: order pages and forms, payments, upsells, tracking and more.

While other ecommerce tools on the market may seem more affordable, many of them require additional integrations for your marketing, customer relationship database, sales pipeline, internal workflows and other must-have features… and those price tags add up fast. With Ontraport, you get everything under one roof and will never end up with a price tag that’s disproportionate to your business size. 

I want to start selling online. What features should I look for in online payment platforms?

If you’re planning to take payments online for your product or service, you’ll need a platform that can process those payments and offer a smooth purchase experience for customers. Here are a few features you should keep an eye out for as you shop:
  • Order forms: Can you accept payments, offer subscription plans and integrate a payment gateway?
  • Offline transactions: Can you manually charge credit cards for purchases that didn’t occur on your website?
  • Complex offers: Can you manage subscriptions, free or paid trials, payment plans or any other offers you dream up in the future?
  • Upsells and order bumps: Can you boost average order values by letting customers add to their purchases during checkout?
  • Decline recovery: Can you automatically follow up and save the sale when a customer’s card is declined?
  • Customer center: Can you create your own branded online portal for customer self-service?
  • Referral tracking: Can you track referrals and reward your partners for spreading the word about your business?
Ontraport is one of the best ecommerce platforms you can choose, because it gives you all the features above and more — all under the same roof as your marketing, sales and customer database.

Turn your business on with Ontraport.

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