Whether you have an Ontraport Membership Site or a WordPress site integrated with Ontraport, your customer center is ready to use.
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Why is it better?
Install a customer center with a few clicks
No workarounds needed
Avoid the hassle of manually sending old invoices or creating technical workarounds for customers to update their credit card info; it’s all built in.
Why is it better?
Install a customer center with a few clicks
Whether you have an Ontraport Membership Site or a WordPress site integrated with Ontraport, your customer center is ready to use.
No workarounds needed
Avoid the hassle of manually sending old invoices or creating technical workarounds for customers to update their credit card info; it’s all built in.
Easy to create
Design your customer center to fit the look of your other membership site pages using our simple drag-and-drop editor.
Simple password management
Completely automate the process of registering your customers, managing their passwords, and allowing them access if they forget them.
Simple password management
Completely automate the process of registering your customers, managing their passwords, and allowing them access if they forget them.
Free and instant hosting
Host your customer center on one of our free subdomains or on your own domain with the click of a button.
Automatic for WordPress users
If you have an existing WordPress site, just install the Ontraport plugin and you’ll be able to create your customer center in minutes.
Automatic for WordPress users
If you have an existing WordPress site, just install the Ontraport plugin and you’ll be able to create your customer center in minutes.
Problems solved
Simpler member management
Giving your members control over their info simplifies the experience for them and frees your team for the bigger picture. Win-win.
When credit cards decline or will expire soon, automatically email your members to update the info so their subscription payment goes through.
Any info that’s updated in the customer center will automatically update your contact records so you’ve got a single source of data you can rely on.
Your members can easily change their username and password for your membership site in the customer center for security.
“With Ontraport, you can automate the whole customer experience — all with the click of a button.”
— John Gallagher, Learning Herbs
“
With Ontraport, you can automate the whole customer experience — all with the click of a button.
John Gallagher
Learning Herbs
What your customers can do in the customer center
Take these important administrative tasks off your plate.
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Set or change their username and password
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Update their credit card information
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Update their name and email address
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View their past, current and overdue invoices
Related Features
Customer centers support your membership management
Add a customer center to your Ontraport Membership Site with a few clicks for easy member self-service.
If your site is built on WordPress but linked to Ontraport, you’ll automatically get a customer center to use.
Use the customer center to ensure your members keep their credit card updated so their subscription payments get processed.
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Related Resources
Ontraport Membership Sites
Ontraport's built-in Membership Sites lets you create, launch and manage your subscription sites without ever leaving the app.
Add a customer center to your membership site
Your Ontraport Membership Site just got a whole lot easier to manage. You can add a customer center where your members can view their purchase history and update their information, such as their password and credit card number.
Frequently Asked Questions
Is Ontraport the best ecommerce platform for small businesses?
Yes — Ontraport is a great choice if you’re looking to grow your small business! It comes with everything you’ll need to sell online and scale: order pages and forms, payments, upsells, tracking and more.
While other ecommerce tools on the market may seem more affordable, many of them require additional integrations for your marketing, customer relationship database, sales pipeline, internal workflows and other must-have features… and those price tags add up fast. With Ontraport, you get everything under one roof and will never end up with a price tag that’s disproportionate to your business size.
While other ecommerce tools on the market may seem more affordable, many of them require additional integrations for your marketing, customer relationship database, sales pipeline, internal workflows and other must-have features… and those price tags add up fast. With Ontraport, you get everything under one roof and will never end up with a price tag that’s disproportionate to your business size.
I want to start selling online. What features should I look for in online payment platforms?
If you’re planning to take payments online for your product or service, you’ll need a platform that can process those payments and offer a smooth purchase experience for customers. Here are a few features you should keep an eye out for as you shop:
- Order forms: Can you accept payments, offer subscription plans and integrate a payment gateway?
- Offline transactions: Can you manually charge credit cards for purchases that didn’t occur on your website?
- Complex offers: Can you manage subscriptions, free or paid trials, payment plans or any other offers you dream up in the future?
- Upsells and order bumps: Can you boost average order values by letting customers add to their purchases during checkout?
- Decline recovery: Can you automatically follow up and save the sale when a customer’s card is declined?
- Customer center: Can you create your own branded online portal for customer self-service?
- Referral tracking: Can you track referrals and reward your partners for spreading the word about your business?
Ontraport is one of the best ecommerce platforms you can choose, because it gives you all the features above and more — all under the same roof as your marketing, sales and customer database.
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