Many entrepreneurs start a business to achieve freedom but later find themselves bogged down by their daily workload. Even though no-code automation and all-in-one tech can drastically ease this overwhelm, many small business owners are juggling multiple software tools which only adds to their time waste and headaches.

This sparks a few questions: Do entrepreneurs have the necessary resources to keep operations running smoothly? Is there a better way to approach time management for small business owners? What’s the best strategy to get long-term growth without burning out?

To learn more about these time management and technology trends in small business, Ontraport conducted a 2021 survey of business owners in the United States. Over 500 entrepreneurs responded. They told us about:

  • The kind of web presence they currently have
  • What they know about today’s business technologies
  • How they handle time management and hands-on tasks
  • Whether they’re ready for big tech changes in the future

Here are the top takeaways:

An infographic with the results of the Ontraport 2021 Small Business survey


About Ontraport

Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, membership sites and more. Service providers of all kinds — including consultants, agencies, coaches and advisors, attorneys, physicians, spas and more — trust Ontraport to achieve more growth with less work. For more information, visit