The ability to see who received the message and who didn’t also comes in handy if your internet ever goes down halfway through a broadcast.
With our updates to Broadcast History, you can now also:
- Export information on completed broadcasts, such as name, subject, number sent, etc.
- Resend or restart broadcasts that stalled.
- Use the new failure notifications to see why a message failed to send.
You’ll be able to access all of these actions from your Broadcast History. To get there, go to Contacts → Broadcast History. You can select any of the processing broadcasts to cancel, re-send or export.
If your broadcast failed, you can hover over the ? next to the “failed” status, and a tooltip will pop up and tell you what went wrong.