Events + Hospitality

 You can scale your hospitality business without sacrificing the quality of your client experiences 

Ontraport powers your marketing and streamlines your operations so you can spend more time making magic for your clients.

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Ontraport’s all-in-one events and hospitality software is ideal for these business types:
Ontraport’s all-in-one events and hospitality software is ideal for these business types:
These hospitality businesses thrive with Ontraport
Well worth the investment
“The time that you save is the number one reason [to use Ontraport]. I've saved probably 40 to 80 hours a week only using 20% of its capabilities … and the support that you get behind it, which essentially you're getting a free business consultation every time you get on a support call, is well, well worth the investment in Ontraport.”
One-stop shop for internet marketing
“Ontraport allowed us to do things that I think we would've had to have a half a dozen different tools … There's so much available inside Ontraport that it's a one-stop shop for internet marketing.”
"I’m a lifer"
"Don't even bother with the other CRMs. I have been with Ontraport since the very early days and while I've experienced many other ESPs and CRMs, nothing compares to Ontraport. So powerful and intuitive. Their customer care is second to none by a long shot — kind, caring, clever, knowledgeable, and witty ... The features just keep getting better and better. I'm a lifer.”
John Lares
Cielo Talent Agency

Stephanie Padovani
Book More Brides

Kara Andretta
Kara's Couture Cakes

Start the path to scaling today with Ontraport
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These hospitality businesses thrive with Ontraport
Well worth the investment
“The time that you save is the number one reason [to use Ontraport]. I've saved probably 40 to 80 hours a week only using 20% of its capabilities … and the support that you get behind it, which essentially you're getting a free business consultation every time you get on a support call, is well, well worth the investment in Ontraport.”
John Lares
Cielo Talent Agency

One-stop shop for internet marketing
“Ontraport allowed us to do things that I think we would've had to have a half a dozen different tools … There's so much available inside Ontraport that it's a one-stop shop for internet marketing.”
Stephanie Padovani
Book More Brides

"I’m a lifer"
"Don't even bother with the other CRMs. I have been with Ontraport since the very early days and while I've experienced many other ESPs and CRMs, nothing compares to Ontraport. So powerful and intuitive. Their customer care is second to none by a long shot — kind, caring, clever, knowledgeable, and witty ... The features just keep getting better and better. I'm a lifer.”
Kara Andretta
Kara's Couture Cakes

Start the path to scaling today with Ontraport
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Why use Ontraport?
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The problem
Running your events and hospitality business with other tools
You’ll need to:
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Pay out part of your revenue for each booking to aggregate sites like OpenTable or Showbird
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Compete against other businesses on booking platforms to beat seasonal fluctuations or ‘off-seasons’
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Manage all your customers’ information, payments and appointments separately
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The solution
Running your events and hospitality business with Ontraport
You’ll have:
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A platform that handles your booking process, reminders and follow-ups automatically
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A marketing automation system that keeps new customers coming in year-round
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One central hub for all your customer management
Marketing automation
Stay busy year-round with top-tier marketing automation
Beat seasonal fluctuations with automation that keeps your business moving throughout the year.
Attract new customers
Bring in new leads 24/7 with personalized marketing campaigns and automated follow-up that nurtures them toward a sale.
Send targeted offers
Sell more to each customer by sending special offers for events, products or services they’ve shown interest in before.
Get reviews and referrals
Boost your referrals by automatically sending ‘leave a review’ or ‘refer a friend’ messages to happy customers right after you complete your service.
This event management business grew its revenue by over $1 million with Ontraport.
3K+
new customers
2K%
email list growth
$26K
earned from their first event powered by Ontraport
“[Ontraport] allows us to segment leads and organize campaigns around specific interests. We can laser-target the hottest prospects based on their actions, and single them out for special offers … you can customize money-making funnels and automation just for your business.”
 Stephanie and Jeff Padovani
Book More Brides 
Start the path to scaling today with Ontraport
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Start the path to scaling today with Ontraport 
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Sales automation + CRM
Take the tedious parts of booking reservations, gigs, consultations and meetings off your plate
Ontraport handles your booking process, reminders and follow-ups so you can focus on the good stuff: meeting with customers.
Screenshot of the Calendar feature in Ontraport overlayed on top of people sitting at a table smiling. Screenshot of the Calendar feature in Ontraport overlayed on top of people sitting at a table smiling.
Let customers book themselves
Take the back-and-forth out of your booking experience, without losing part of your revenue to an outside site like OpenTable or Showbird.
An image of Task inside of the Ontraport app overlayed on top of 2 people sitting down looking at a tablet. An image of Task inside of the Ontraport app overlayed on top of 2 people sitting down looking at a tablet.
Send automated reminders
Drastically reduce no-shows by sending automated email and SMS reminders leading up to each reservation, show or consultation.
An image of a message element from an Automation in the Ontraport app An image of a message element from an Automation in the Ontraport app
Never drop the ball on follow-up
Set up automated messages to go out at the perfect time, whether it's a pre-consultation intake form, a list of next steps, or a personal "thanks for dining with us.”
Ready for a smoother booking process?
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Ready for a smoother booking process?
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CMS
Engage customers for the long-run
Keep the relationships you’ve built strong by offering loyalty rewards, subscriptions and a convenient portal. With Ontraport’s CMS, it’s easy to set up — no need for integrations or coding.
Screenshot of an automation map in the Ontraport app Screenshot of an automation map in the Ontraport app
Offer a convenient portal
Make it easy for customers to book a reservation or gig, view and sign documents or update their payment information with a secure portal on your website. Use our prebuilt portal features to launch easily.
Example of a landing page built in the Ontraport app Example of a landing page built in the Ontraport app
Run a loyalty rewards program
Keep customers coming back by offering perks and discounts after a certain amount of visits or services. Automatically track points and deliver the rewards.
Examples of feedback forms created in the Ontraport app Examples of feedback forms created in the Ontraport app
Offer membership subscriptions
Whether it’s a wine club, brew of the month, monthly catering or DJing services, you can manage and charge for subscriptions on autopilot in Ontraport.
Processed $1,264 from membership subscriptions in one day, 100% hands-off
“The native Ontraport membership features are robust and so simple to use. There is no need for additional code, API connections, pings and all kinds of other issues that arise with third party memberships.”
Ryan Gromfin
The Restaurant Boss

What makes Ontraport different?

Ontraport is built to move you past the small business stage

Manage everything in one place

Ontraport manages all your event and hospitality needs, from marketing and sales to booking, client management and beyond.

A team that has your back

We’ll work with you to make a plan for your success with Ontraport, and we’re available 7 days a week for anything you need.

A platform that grows with you

No matter how big you grow, Ontraport has the features and infrastructure you’ll need. You won’t have to switch again.

Customize without code

With Ontraport, you have the flexibility to customize everything to your business model — without needing to become a tech expert or hire a developer.
Ready to grow with software built to fuel your growth?
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Start free trial
Ready to grow with software built to fuel your growth?
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Not sure if Ontraport is right for you? Book a call with our team.
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💡 Tip: During your call, ask us about a preloaded account with everything for your events and hospitality business already built in — we’re happy to set you up with one!
  Frequently asked questions  
Is Ontraport for my type of events and hospitality business?

 All types of events and hospitality businesses — including event rentals, event services and food services — thrive with Ontraport.

Click here to learn more about what Ontraport can do for your specific business type. 

I’ve been in the events and hospitality industry for a long time — Is Ontraport for scaling?

Ontraport is THE place to go when you’re ready to take your business to the next level. Whether your growth has stagnated or you’re simply ready to push the gas, Ontraport will get you systemized and scaled in no time. You can start with our done-for-you systems or build anything you can dream up with our highly customizable platform.

I’m just starting out my event or hospitality business — Is it too soon for me to use Ontraport?

If you’re a new business owner, Ontraport is the perfect way to get up and running quickly. Our prebuilt marketing, membership and business systems make it easy to get started without hiring an expert. Ontraport will be there as you grow and continue to evolve your business — you won’t have to migrate to other tools or add on integrations.

What if I’m already using other event and hospitality management software?

Most people use some other software for hospitality businesses before they upgrade to Ontraport. It’s a common tale: You start with one tool and, over time, keep adding more and more until you realize you need an all-in-one system that can handle your growth.

Ontraport integrates with almost everything, so you’ll be able to run Ontraport alongside your existing systems for as long as you need.

What kind of features should I be looking for in hospitality software?

When shopping for hospitality software, you’ll want to take your entire business into account — not just the marketing, just the sales or just the client management side of things.

Whether you choose Ontraport or not, we recommend making sure your CRM and email marketing software includes the following features, at the very least:

  • A website or landing page builder to share your business with the world online
  • A self-scheduling feature that allows you to manage bookings and follow-up in one place
  • A system for capturing leads and sending marketing emails
  • A contact management system to keep track of customers and prospects
  • A payment processing tool to collect orders and charge credit cards
  • A membership site component to launch a members-only community

As your business grows, you’ll probably need a more sophisticated setup than a standalone hospitality marketing tool or website software. With everything running in Ontraport, you’ll have all you need now and in the future — all under one roof so you won’t have to switch platforms as your business scales.

How much does Ontraport cost?

To start, it’s free for 14 days. If you decide Ontraport is right for you, you can create a plan that fits your needs. Your plan is month-to-month with no long-term contracts required, and you can cancel any time.

From the founder

Hey there,

I know that growing a business is tough.

In fact, I started Ontraport when I was deep in the struggle with one of my early startups. I knew I needed software to systemize and scale my operations. But at the time, I only had two choices: expensive, complicated software suites meant for corporations or one-trick-pony apps that only did part of the job.

There was nothing just right for small and medium-sized businesses.

Nearly 20 years later, Ontraport has filled that gap, having supported thousands of businesses in scaling beyond their wildest dreams.

Sure, there are plenty of other business platforms out there. But Ontraport is the only one with the right combination of advanced features and ease of use.

And we’re more than just a software tool. We’re a team of people who actually care about your success. We know you didn’t get into business to deal with software all day, but instead to share your passion. We’re here to make that happen.

I hope you’ll give Ontraport a try and let me know what you think. Sign up for a free trial here.

Landon Ray
Founder and CEO

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