Help your customers help themselves

Stay hands-off of simple admin tasks with a secure customer portal for self-service.

settings
arrow_forward
Start your free trial
arrow_forward
Talk to sales
Star reviews: 4.5 stars on G2Crowd, 5 stars on Google, 4.5 stars on Trustpilot, 4 stars on Capterra, G2 Crowd Leader in CRM Award Winner. Star reviews: 4.5 stars on G2Crowd, 5 stars on Google, 4.5 stars on Trustpilot, 4 stars on Capterra, G2 Crowd Leader in CRM Award Winner.
A screenshot of the Customer Center in the Ontraport app A screenshot of the Customer Center in the Ontraport app

Help your customers help themselves

Stay hands-off of simple admin tasks with a secure customer portal for self-service.

settings
arrow_forward
Talk to sales
Star reviews: 4.5 stars on G2Crowd, 5 stars on Google, 4.5 stars on Trustpilot, 4 stars on Capterra, G2 Crowd Leader in CRM Award Winner. Star reviews: 4.5 stars on G2Crowd, 5 stars on Google, 4.5 stars on Trustpilot, 4 stars on Capterra, G2 Crowd Leader in CRM Award Winner.
A screenshot of the Customer Center in the Ontraport app A screenshot of the Customer Center in the Ontraport app
14 days free. No commitment.
Fuel your business growth with Ontraport
Start your free trial
Fuel Growth Icon

14 days free. No commitment.
Fuel your business growth with Ontraport

Start your free trial
Why is it better?

Install a customer center with a few clicks

Whether you have an Ontraport Membership Site or a WordPress site integrated with Ontraport, your customer center is ready to use.

No workarounds needed

Avoid the hassle of manually sending old invoices or creating technical workarounds for customers to update their credit card info; it’s all built in.

Screenshots of the customer center and contact info in the Ontraport app Screenshots of the customer center and contact info in the Ontraport app
Why is it better?

Install a customer center with a few clicks

Whether you have an Ontraport Membership Site or a WordPress site integrated with Ontraport, your customer center is ready to use.

Screenshots of the customer center and contact info in the Ontraport app Screenshots of the customer center and contact info in the Ontraport app

No workarounds needed

Avoid the hassle of manually sending old invoices or creating technical workarounds for customers to update their credit card info; it’s all built in.

Ontraport's drag-and-drop landing page builder makes page creation easy Ontraport's drag-and-drop landing page builder makes page creation easy

Easy to create

Design your customer center to fit the look of your other membership site pages using our simple drag-and-drop editor.

Simple password management

Completely automate the process of registering your customers, managing their passwords, and allowing them access if they forget them.

Password management for your users is simple Password management for your users is simple
Password management for your users is simple Password management for your users is simple

Simple password management

Completely automate the process of registering your customers, managing their passwords, and allowing them access if they forget them.

A screenshot of page hosting options in the Ontraport app A screenshot of page hosting options in the Ontraport app

Free and instant hosting

Host your customer center on one of our free subdomains or on your own domain with the click of a button.

Automatic for WordPress users

If you have an existing WordPress site, just install the Ontraport plugin and you’ll be able to create your customer center in minutes.

Use WordPress for your membership site and integrate it easily with Ontraport Use WordPress for your membership site and integrate it easily with Ontraport
Use WordPress for your membership site and integrate it easily with Ontraport Use WordPress for your membership site and integrate it easily with Ontraport

Automatic for WordPress users

If you have an existing WordPress site, just install the Ontraport plugin and you’ll be able to create your customer center in minutes.

Problems solved

Simpler member management

Icon of a stopwatch and money Icon of a stopwatch and money

Save time

Giving your members control over their info simplifies the experience for them and frees your team for the bigger picture. Win-win.

Icon of a stopwatch and money Icon of a stopwatch and money

Get paid

When credit cards decline or will expire soon, automatically email your members to update the info so their subscription payment goes through.

Icon of a stopwatch and money Icon of a stopwatch and money

Keep your data accurate

Any info that’s updated in the customer center will automatically update your contact records so you’ve got a single source of data you can rely on.

Icon of a stopwatch and money Icon of a stopwatch and money

Login management

Your members can easily change their username and password for your membership site in the customer center for security.

Ontraport user, Rob Malicki of The Global Society Ontraport user, Rob Malicki of The Global Society
“With Ontraport, you can automate the whole customer experience — all with the click of a button.”
— John Gallagher, Learning Herbs
With Ontraport, you can automate the whole customer experience — all with the click of a button.
Ontraport user, Rob Malicki of The Global Society Ontraport user, Rob Malicki of The Global Society
John Gallagher
Learning Herbs

What your customers can do in the customer center

Take these important administrative tasks off your plate.

check

Set or change their username and password

check

Update their credit card information

check

Update their name and email address

check

View their past, current and overdue invoices

Related Features 

Customer centers support your membership management

Icon of a laptop computer Icon of a laptop computer

Membership Sites

Add a customer center to your Ontraport Membership Site with a few clicks for easy member self-service.

arrow_forward
Learn More
Icon of a laptop computer Icon of a laptop computer

WordPress Integrations

If your site is built on WordPress but linked to Ontraport, you’ll automatically get a customer center to use.

arrow_forward
Learn More
Icon of a laptop computer Icon of a laptop computer

Decline Recovery

Use the customer center to ensure your members keep their credit card updated so their subscription payments get processed.

arrow_forward
Learn More
arrow_drop_down_circle
Divider Text

Related Resources

Ontraport Membership Sites

Ontraport's built-in Membership Sites lets you create, launch and manage your subscription sites without ever leaving the app. 

Add a customer center to your membership site

Your Ontraport Membership Site just got a whole lot easier to manage. You can add a customer center where your members can view their purchase history and update their information, such as their password and credit card number.

Start simplifying customer management

settings
settings
Start your free trial
arrow_forward
Talk to sales

"As a new business owner, using Ontraport has become an essential tool to serving my clients and building my business."

— Tyson Wong, Digital Evolution Media

Start simplifying customer management

settings
arrow_forward
Talk to sales

"As a new business owner, using Ontraport has become an essential tool to serving my clients and building my business."

— Tyson Wong, Digital Evolution Media

Frequently Asked Questions

Is Ontraport the best ecommerce platform for small businesses?

Yes — Ontraport is a great choice if you’re looking to grow your small business! It comes with everything you’ll need to sell online and scale: order pages and forms, payments, upsells, tracking and more.

While other ecommerce tools on the market may seem more affordable, many of them require additional integrations for your marketing, customer relationship database, sales pipeline, internal workflows and other must-have features… and those price tags add up fast. With Ontraport, you get everything under one roof and will never end up with a price tag that’s disproportionate to your business size. 

I want to start selling online. What features should I look for in online payment platforms?

If you’re planning to take payments online for your product or service, you’ll need a platform that can process those payments and offer a smooth purchase experience for customers. Here are a few features you should keep an eye out for as you shop:
  • Order forms: Can you accept payments, offer subscription plans and integrate a payment gateway?
  • Offline transactions: Can you manually charge credit cards for purchases that didn’t occur on your website?
  • Complex offers: Can you manage subscriptions, free or paid trials, payment plans or any other offers you dream up in the future?
  • Upsells and order bumps: Can you boost average order values by letting customers add to their purchases during checkout?
  • Decline recovery: Can you automatically follow up and save the sale when a customer’s card is declined?
  • Customer center: Can you create your own branded online portal for customer self-service?
  • Referral tracking: Can you track referrals and reward your partners for spreading the word about your business?
Ontraport is one of the best ecommerce platforms you can choose, because it gives you all the features above and more — all under the same roof as your marketing, sales and customer database.
Features
Company
Resources
Live events
Access
© Ontraport 2024
playlist_add_check
PCI DSS, Level 1
security
Privacy Shield Certified
[bot_catcher]