Deliver a more individualized experience, learn what your customers respond to, then do more of that.
Messaging that cuts through the clutter
Messaging that cuts through the clutter
Have two-way conversations in one place
Manage all your customer conversations — SMS and email — from one shared inbox. With Ontraport’s multi-channel Inbox, you can assign conversations to specific team members, leave notes, add follow-up tasks, and see important contact history like transactions, all without switching between tools.
Automate next steps
Trigger follow-up based on anything the system knows about each contact. Since Ontraport knows more, you have more opportunity to improve your results by segmenting and targeting your messaging than with any other system.
Actually better email delivery
Combine your high-quality email program with our nearly 20 years of email delivery experience, and your emails are much more likely to reach the inbox. Having trouble? Our email delivery experts can help
Unique feature
Know which emails really work
Forget tracking just clicks and opens. Add UTMs to every email link with a click so you know which emails lead to actual sales or other downline goals.
Split testing for real results
Test more than just subject lines; test timing of sends, order of emails in a series and more. Plus, judge winners based on deep funnel conversions, not just opens and clicks.
Personal SMS numbers
Get your own dedicated SMS number to use for text messaging instead of numbers used by a pool of businesses so your customers can save your number and respond directly to you.
Automate smart replies
Save time on follow-ups by automating SMS messages based on contact information or actions. For example, you can trigger automations based on keywords to send resources, or send reminder texts based on appointment times or past purchase dates.
See results easily
View your email stats right on your automated campaign map rather than on a separate analytics dashboard so you can see at a glance the results of all your emails in the series.
Send at the right time
Know that your emails will be delivered shortly after you send them instead of within hours, and schedule sends in your recipients’ time zones so they get messages when the timing’s right.
Messaging that cuts through the clutter
Messaging that cuts through the clutter
Manage every 1:1 conversation in one place to streamline your workflows and provide personal responses.
Have two-way conversations in one place
Manage all your customer conversations — SMS and email — from one shared inbox. With Ontraport’s multi-channel Inbox, you can assign conversations to specific team members, leave notes, add follow-up tasks, and see important contact history like transactions, all without switching between tools.
Automate next steps
Trigger follow-up based on anything the system knows about each contact. Since Ontraport knows more, you have more opportunity to improve your results by segmenting and targeting your messaging than with any other system.
Actually better email delivery
Stop struggling to make sure your marketing messaging and sales processes are in sync. Having both systems in the same platform makes it easy to create and scale any lead management process you can imagine.
Unique feature Know which emails really work
Forget tracking just clicks and opens. Add UTMs to every email link with a click so you know which emails lead to actual sales or other downline goals.
Split testing for real results
Test more than just subject lines; test timing of sends, order of emails in a series and more. Plus, judge winners based on deep funnel conversions, not just opens and clicks.
Personal SMS numbers
Get your own dedicated SMS number to use for text messaging instead of numbers used by a pool of businesses so your customers can save your number and respond directly to you.
Text both ways, in one place
Have two-way text conversations with your prospects and customers, without managing scattered messages on personal phones. With all your SMS conversations in Ontraport’s unified Inbox, you can assign conversations to specific team members, leave notes and add tasks for follow-up, and see important contact history such as transactions.
Automate smart replies
Save time on follow-ups by automating SMS messages based on contact information or actions. For example, you can trigger automations based on keywords to send resources, or send reminder texts based on appointment times or past purchase dates.
See results easily
View your email stats right on your automated campaign map rather than on a separate analytics dashboard so you can see at a glance the results of all your emails in the series.
Send at the right time
Know that your emails will be delivered shortly after you send them instead of within hours, and schedule sends in your recipients’ time zones so they get messages when the timing’s right.
Send messages with confidence
Try Ontraport free for 14 days to test out all our features and see exactly how it can work for you.
×
Keep every customer conversation organized as you scale
Give your team a clear, organized workspace to manage every message as you scale so no one misses a beat.
palette
Make your emails look any way you want
Want it to look like you personally wrote the email? Go for it. Want a nicely designed email with images and fancy fonts? Go for it. Want to custom-code something crazy? Cool.
send
Send your emails any way you want
Have two-way conversations from your Ontraport Inbox, type a one-off email to anyone and send it with just a click, schedule an email to go to a group of contacts, or set up strings of emails to be sent automatically on a timed frequency.
devices
Look good on any device
Your emails will be readable and attractive whether someone checks them from their phone, tablet or desktop.
person_pin
Be personal, at scale
Know what’s working at a glance for faster, better decisions about course corrections and optimizations.
Represent your brand
Keep your messages consistent by copying sections of your emails, such as headers and footers, into all your emails, and set your brand’s colors and fonts so they’ll always be there.
chrome_reader_mode
See contact history for informed responses
Send thoughtful and personal SMS replies by quickly viewing the contact’s most recent interactions with you. You’ll be able to read past texts, see the latest emails they’ve received and even refresh yourself on their past transactions — all with Ontraport Inbox.
“
”
Whether it's a nurture sequence, a sales campaign, email mini-course or timed content that coincides with course materials, the emails that go out to tens of thousands of people around the world every day keep me seamlessly in contact with every one of my clients and students.
The Kaivalya Yoga Method
See why sending email and SMS with Ontraport is the choice for you
3 types of emails to choose from
3 types of emails to choose from
check
Designed messages for a professional look
Build beautiful emails with our drag-and-drop editor, or customize one of our professionally designed templates to match your brand.
check
Plain text emails for personal touch
Send emails that look like you typed them from your own inbox to keep a personal, one-on-one vibe. Great for sales reps, reminders, and post-meeting follow-up on autopilot.
check
Custom emails for special features
Our HTML editor is available for tech-savvy users who want full control over email designs or to use a template from elsewhere.
4 ways to send emails and texts
4 ways to send emails and texts
check
Conversation threads
Have two-way conversations with contacts over email and SMS in the same shared inbox.
check
Quick, one-off messages
Write and send a message to contacts any time with a few clicks.
check
Group broadcasts
Schedule and send a bulk SMS message or email to a group of people manually any time.
check
Automated emails
Set up a series of messages to send automatically based on triggers you set or specific times.
Ontraport’s CRM and automation tools get your messages to the right people at the right times
Ontraport’s CRM and automation tools get your messages to the right people at the right times
Campaign Automation
Set up your messages to send after a purchase or any other action. Easily create email and SMS marketing campaigns or automated newsletters, birthday promotions, upsells and more.
Email Deliverability
There’s no sense in creating emails if they won’t reach your customers. Ontraport follows email marketing automation best practices and our delivery rates are among the best in the industry.
Segment + Organize
Use any data you have about your customers to create groups for your bulk SMS messages and email sends, and send one-off messages directly from contact records.
Related resources
Related resources
Making sure your emails do not land in your customers’ spam folders is a battle that involves many players. Here’s a rundown of them and how they impact email deliverability.
If you play by the rules and follow some important standards, the email deliverability landscape does not have to be a nightmare.
How to build stronger customer and lead relationships through email campaigns. Here are five tips for launching a successful email marketing campaign.
Frequently Asked Questions
Frequently Asked Questions
Marketing automation is technology that manages repetitive marketing tasks and complex campaigns so you don’t have to. This software allows you to automate your communication with leads and customers throughout the customer lifecycle, from their first touchpoint to post-purchase.
When paired with a CRM that collects data about your leads and customers, your marketing automation software can use that data to deliver engaging, effective experiences across multiple channels. Whether you use email marketing, SMS messages or a combination of the two, marketing automation will give you the power to turn more leads into customers — without managing the whole process manually.
There are lots of reasons to send bulk SMS messages to your leads and customers, but one of the most compelling is their sky-high open rates. Research shows that 95% of SMS messages are read within three minutes of receiving them — which means you can run campaigns and encourage leads and customers to take action in real-time.
Plus, leads and customers are far more likely to redeem your coupons and offers if they’re sent via SMS messages, which makes bulk SMS marketing an ideal strategy for boosting engagement.
We have lots of resources on our blog and Support Center for getting more of your emails into the inbox and optimizing your content. You can also check out this article to learn specific practices for boosting delivery rates, like using a custom domain, creating strategic content, keeping an engaged list and more.
Email is one of the most valuable channels for staying in touch with customers and leads. With an email automation tool, you’ll be able to keep up with all the messages you send on a regular basis and never worry about dropping the ball on your customers. It’ll make it easier for you to share a newsletter, follow up with leads, close deals, welcome new customers and more, without keeping up with everything manually.
And, because Ontraport’s email marketing tools are built in with your sales, marketing and CRM systems, you’ll have all the data you need to market to each lead and customer’s unique wants and needs.
Ontraport’s robust set of email marketing features make it easy to send the right messages at the right times and deliver a more personalized experience. Since your email marketing will be synced up to your automations and CRM, you’ll be able to trigger follow-up messages based on any kind of activity: clicks, form fill-outs, page visits and more. Plus, you can use UTMs, split testing and advanced reporting to see how your emails are performing.
Ontraport also comes with lots of deliverability resources to help your emails land in your customers’ inboxes. We have 15 years of email delivery experience, along with an in-house postmaster team that can give you one-on-one support with any issues that arise. Plus, you’ll have access to features that give you control over your email reputation, like a custom domain and private IP address. All these tools and resources combine to make Ontraport one of the best email marketing platforms on the market.
Features
© Ontraport 2024
playlist_add_check
PCI DSS, Level 1
security
Privacy Shield Certified