Ontraport vs. GetResponse review

If you’re reading this Ontraport vs. GetResponse review, you’re clearly on track to finding a platform that can handle your email marketing and page-building needs.

Still, with so many different features, packages and price points offered by both platforms, it can be overwhelming to figure out which one is right for you.

It’s a big decision and an important investment for your business.

We get it, and that’s why we’re here to help clear things up. We’ll give you the facts about Ontraport and our honest assessment of how Ontraport compares to GetResponse.

But first, a note: We realize we may come off as biased (heck, we’re Ontraport, comparing ourselves to one of our competitors), but that’s not our intention! We want what’s best for you, whether it’s Ontraport or not. (It’s true — we often refer potential customers elsewhere if we know another tool would better suit their needs. We want you to be successful with our platform, not just pay our bill.)

So, let’s take a look ...

We’ll get into the feature comparisons below, but what it all comes down to is this:

At Ontraport, we see ourselves as a partner in your success, not just as another software tool on your belt. Our team cares about your business: We’ll start by working side-by-side with you to create a roadmap for your success, and from then on our over-the-top-helpful support team will be available anytime you need.

Outside of our team, you’ll find a strong community of entrepreneurs and marketers in our highly active Facebook group. While you’re there, you’ll get to know our founder and CEO: He pops up on the regular (really, we can’t keep him away!) to answer questions and share updates.

We built this platform because we wanted to remove the burden of technology so small businesses could bring their value to the world (ahem, that's our mission statement). That translates to a thoughtfully built toolset that empowers you to effectively market and sell your services, alongside a team that’s got your back — for the long haul.

Let's look at the top differences

Our sales reps have talked to thousands of people who are comparing GetResponse and Ontraport, so they have a good idea of what separates the two. Here’s what they had to say.

Ontraport offers all the features you need now and as your business evolves

GetResponse is primarily an email marketing platform and, while email marketing is critical, it’s just one part of the marketing and sales process. As you grow you’ll need a system that can manage all the other parts, too, so you won’t get stuck with faulty integrations and disconnected customer experiences. Ontraport comes with everything you need to attract and engage your customers — including CRM, marketing automation, payments, landing pages, forms, email marketing, Facebook ad integrations and analytics.

Ontraport goes the extra mile to deliver your emails

With over 15 years of experience managing some of the biggest email programs in the industry, Ontraport’s team of experts knows what it takes to get your emails into your contacts’ inboxes. That’s why all plan levels get custom sending domains, an important foundation for strong email deliverability, and access to seed tests to further analyze and improve your deliverability. Our postmaster team is available to review your email program and coach you to success, and high-volume senders can get a dedicated IP for complete control.

Ontraport support representatives helping clients

Ontraport makes it easy to send segmented and personalized emails

Icon of a letter opening with items flying out

When it comes to segmenting your list so you can send targeted messages, the type of system you go with matters. With list-based systems like GetResponse, you have to manually move contacts to different segments as they move through your sales cycle or show interest in different types of offerings. This often ends in messy situations such as duplicate contacts and people getting the wrong emails. With Ontraport’s database-based email system, contacts are automatically added and removed from the right segments based on criteria you set up.

Ontraport gives you speedy and helpful technical support

Like many platforms, both GetResponse and Ontraport offer chat and email support — but Ontraport takes it a step further by also offering screen share calls, making it easier than ever to work through even your most challenging questions. We also offer free setup support to all account levels so you can get started quickly.

What about pricing?
Let's compare.

GetResponse’s $49/month Plus plan price tag may look appealing, but remember that you’re getting what you pay for. With GetResponse you’re mainly getting an email automation platform, along with a few other features like landing pages. To manage your complete marketing and sales cycle, you’ll need to purchase separate software to handle your CRM, sales pipeline, payments and other essentials. And that makes your monthly costs go way up.

With Ontraport you get everything you need all in one package, and you won’t have to upgrade to another system as you grow. Our pricing tiers are designed to grow as your business grows so you’ll never end up with a price tag that’s disproportionate to your business size. All plans start with a 14-day free trial, with no commitment required. If you decide to purchase, you can choose from four plans and upgrade or downgrade any time. You also get two free hours of setup support with our experienced reps.

Here's what our customers are saying

“I LOVE Ontraport! As a CRM, it's user-friendly and even though I'm not techy, I can figure most things out. But even when I get stuck, the Ontraport support team is AMAZING! I love that Ontraport is an all-in-one marketing platform. Landing pages, email marketing, membership management, payment platform, everything!”

Ellen Bathgate
Rent Roll Starter

“The price of the product is obviously higher than an entry-level product, but the functionality more than makes up for it...When you get an automation tool like Ontraport and utilize all the features it offers, it can legitimately serve your company in the same way as multiple employees would. For a product of this caliber, it's worth its weight in gold!”

Joe Kalis
Small Biz Matters

“Ontraport makes marketing and selling in my business effective and easy. With great email deliverability, I don't have to worry that my marketing messages aren't getting to my prospects and customers. I couldn't be happier about my experience with Ontraport and love sharing it as a resource with my clients.”

Deanna Maio
SavvyGals Coaching & Consulting

“When I switched all my systems over to Ontraport, the difference was day and night. I can now depend on one amazing support team when I need help with anything, whether it’s my checkout and upsell forms, affiliate program, membership area, landing pages or my email marketing. All of these parts of my business are running on one engine and they communicate with each other perfectly. I’ve definitely been able to grow my business thanks to Ontraport.”

Luke Ward
BassGorilla

“Of all the marketing automation systems I have tried over the years, Ontraport is by far the easiest one to implement and manage. The features you get rival the features that you would find in a system that is four or five times the price. And then there’s the customer support — their live chat is amazing and if you need some more in-depth support, they will schedule a live screen share with you. You can't go wrong with Ontraport.”

Kevin Snow
Time On Target
Trustpilot

“We have used a number of different marketing platforms — Infusionsoft [Keap], GetResponse, HubSpot, ActiveCampaign, etc… Ontraport is the most flexible, intuitive and powerful CRM currently on the market that we have worked with. Since switching to Ontraport, we use it for everything now: page building, CRM, email marketing, SMS marketing, membership sites, order pages, time-saving automations and a lot more! Equally as valuable as the software is the Ontraport team. Starting with Landon Ray (founder and CEO) on down, everyone seems vested in our success. The support staff is fabulous to work with and extremely responsive. I wish other companies offered the same level of support!”