ONTRAPORT goes a step further than email marketing by providing you with a full suite of features designed to support you in growing your business.

LOOKING FOR AN ALTERNATIVE TO MAILCHIMP?

ONTRAPORT goes a step further than email marketing by providing you with a full suite of features designed to support you in growing your business.
MARKETING TRACKING
USER REVIEWS
PRICING COMPARISON
FEATURES
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VS.
Whereas MailChimp is a great solution for beginners in need of a bare bones, list-based email marketing system, ONTRAPORT provides a database-driven email marketing system that allows for advanced segmentation of email groups and stronger personalization. In addition to email marketing, ONTRAPORT also has all the core features necessary to automate sophisticated marketing campaigns, sell goods and services online and manage sales teams all in one place.

You Should Choose ONTRAPORT If:

Your growth strategies demand more functionality than a single-point email marketing solution like MailChimp can offer.
You need marketing tracking to understand where all your leads and customers are coming from and what their preferences are.
You don’t want the hassle of integrating with third-party apps to handle ecommerce, CRM, landing pages, automated campaigns, tracking and other aspects of your sales and marketing.
Your team handles various manual sales, marketing and operations tasks that could be performed faster and better with the assistance of automation tools — freeing your team to use their unique skills and knowledge to better your business instead.
The ability to view all your company’s data in one place without the need for spreadsheets or manual calculations is important to you.
You want to run a referral program for your business that allows referrers to log in to check their progress and automatically get paid for their work.
You have a live sales team that needs a visual way to manage the leads in their sales pipeline and also triggers automation.
Your customers would benefit from adding a membership component that serves as a learning platform.

ONTRAPORT Advantages

Whereas MailChimp is a great solution for beginners in need of a bare bones, list-based email marketing system, ONTRAPORT provides all the core features necessary to automate sophisticated marketing campaigns, sell goods and services, and manage intricate sales processes all in one place - no integrations necessary, ever.

Industry-Leading Email Deliverability

At ONTRAPORT, email deliverability isn’t an afterthought — it’s a core part of our service. With over a decade of experience as a high-volume mailer and a dedicated team of postmasters standing by, you can finally stop wondering if you’re getting the best possible delivery rates. With enterprise-grade mailing infrastructure, ONTRAPORT can offer private IP pools to qualified mailers as well as personalized delivery testing and advice on best practices. Of course, if you prefer, ONTRAPORT can send your mail through the SMTP service of your choice.

 

Integrated Landing Pages

Email marketing is merely the first step towards attracting customers. Landing pages pick up where your emails leave off, demonstrating the value of your products and services to ultimately entice a customer to buy. There are many great page building tools out there, but integrating landing pages into your marketing automation suite allows you to:

It’s already integrated into your marketing automation suite so you can launch campaigns and find success much faster than if you’re using third-party landing page tools that you need to integrate.​​​​​​​
You can easily create beautiful pages with our fully flexible and customizable landing page templates, or use our drag-and-drop builder to lay out a page from scratch.​​​​​​​
You can skip the steep learning curve with our intuitive user interface that offers simple settings and a variety of pre-designed pieces, such as call-to-action buttons and icons.​​​​​​​
If you do want to adjust details, you can manipulate anything from colors, sizes and fonts to more complex visual characteristics, such as gradients, the size of the padding around your images, drop shadows, and more.​​​​​​​
You can track site traffic and page visitors at any given time and automate what happens next, such as sending a task to a sales rep for immediate follow-up.
You can personalize your pages using customer information from your CRM database
You can see where your page visitors are coming from so you can make strategic decisions about your marketing campaigns.
You can seamlessly trigger next steps based on actions visitors take on your page, such as delivering a product after the visitor makes a purchase or adding an email address to your list after someone opts in on your form.​​​​​​​

Data Performance

Visually monitor your campaigns’ performance right on your campaign map with Performance Mode. ONTRAPORT displays your marketing stats right onto your visual campaign maps, giving you unprecedented insight into campaign and marketing performance.

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Full Ecommerce Suite

Integrating with a third-party app to sell your goods and services is neither easy nor cheap. ONTRAPORT is as much an ecommerce solution as it is a marketing toolkit. Quickly build customizable order forms that sync with your contact database; easily manage your shopping carts and payment gateways for a seamless purchase process; offer flexible payment options to reduce friction, and safely automate payment processes such as credit card declines with ease.

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All-in-One Means All-in-One

Email, landing page and form builders? Built in. A visual campaign builder to automate each piece of your customer journey? Built in. A visual CRM for managing your marketing and sales pipelines? Built in. A full ecommerce suite to sell your products and services online and manage payments? Built in. And that’s only the beginning.  With ONTRAPORT there’s no need to buy and pay extra for features from third-party providers. They’re all included. ONTRAPORT was intentionally built to incorporate all the core features a business needs to manage its entire customer lifecycle.



Visual Campaign Builder

ONTRAPORT’s campaign builder lets you visually design and automate even the most sophisticated marketing funnels with ease, incorporating every customer touchpoint — page visits, online checkout, emails, SMS, direct mail, internal tasks for live follow-up and much more. Easily add customized triggers, goals and actions to your map to create your own dynamic campaigns from start to finish in a matter of minutes.

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Completely Customizable Contact Records

You want to view your contact records in a way that makes sense for your business. In ONTRAPORT, you can set up display contacts just the way you like them and adjust permission levels so account users can view and edit just what they need to and nothing more.

 

Visual Contact Workflow Management

Get the full CRM experience with ONTRAPORT’s visual pipeline management. Organize your contacts into cards and columns that allow you to easily see and manage stages of any process or funnel. This feature is designed not only for managing sales pipelines, but any business process that has stages.

 

User Permission Access System

Mistakes happen. In order to protect the data inside your marketing platform, it’s important to have your team use their own unique login. ONTRAPORT allows you to create roles and assign them to unique users. By limiting each role’s ability to access certain parts of the system, you’re able to preempt any potentially harmful errors.
 

Lead Source Tracking 

If you don’t know where your best leads and customers are coming from, it’s impossible to know what sources to focus your marketing budget on going forward. ONTRAPORT’s comprehensive platform collects and tracks data points from every interaction that people have with your business, allowing you to track landing page visits and conversions, contact flow, email open and click-through rates, funnel conversion rates, UTM variables, lead sources and first- and last-click attribution.

Membership Sites

Establish your business as an industry thought leader and earn passive, recurring income with ONTRAPORT’s membership site capabilities. You can protect your content based on membership levels, create a Customer Center where users can log in and view their purchase history and invoices, track user activity, sync information captured in your site’s forms with ONTRAPORT’s built-in CRM and more.
 

Custom Objects

Many business owners need to store records beyond merely contacts. ONTRAPORT is the only small business marketing platform that offers the ability to create completely custom record types, to create relationships between record types, and to design completely automated systems around those custom records. Custom Objects in ONTRAPORT offers the flexibility to create custom records for things like events, children, classes, users, administrators and just about anything else you can think of. 

Don't Take Our Word for It. Hear from Real Users.

Quality of Support
 

Check out how ONTRAPORT outscores MailChimp when it comes to quality of support.

Jeff M., Brave Girls Club 


“With ONTRAPORT, I don't think I will ever have a need for any other tracking software. It is all there in an easy-to-digest layout and all the different tracking reports. It has enabled us to see exactly where we were doing well and where we need some work. Having this all-in-one system automatically track and intuitively report every step that is taken through our campaigns in real time without any additional setup has been a game-changer for us.”

Thomas M. Schwab, Goodbye Crutches

​​​​​​​"The visual campaign builder in ONTRAPORT released in June 2017 is AMAZING. It is easy to use, intuitive and has already started to radically transform the way we are systematizing our business."

How are they priced?

ONTRAPORT

Know exactly what you pay and upgrade or downgrade at anytime.
ONTRAPORT also offers custom pricing for accounts with up to 5 million contacts.

ONTRAPORT
Basic
$79/mo
1,000 Contacts

Unlimited Emails

1 User


Setup Services

Postmaster Consultation


Account Management

ONTRAPORT
Plus
$147/mo
2,500 Contacts

Unlimited Emails

2 Users

Setup Services


Postmaster Consultation

Account Management

ONTRAPORT
Pro
$297/mo
10,000 Contacts

Unlimited Emails

3 Users

Setup Services

Postmaster Consultation


Account Management

ONTRAPORT
Enterprise
$497/mo
20,000 Contacts

200,000 Emails/Month

5 Users

Setup Services

Postmaster Consultation


Account Management

MailChimp

MailChimp’s Growing Business plan is priced on a sliding scale based on the number of contacts in clients’ accounts.  MailChimp charges an additional $5 per month for every 500 contacts. They also offer an add-on called MailChimp Pro for a flat fee of $199 per month.

Where do ONTRAPORT and MailChimp differ?

VISUAL CAMPAIGN BUILDER ONTRAPORT MailChimp
Goal-Based Automation
Campaign Triggers
Custom Wait Steps
Conditional Filtering
Go-To Steps
Randomized Campaign Splits
Campaign Forks
Pre-Built Campaign Marketplace
CAMPAIGN PERFORMANCE REPORTING ONTRAPORT MailChimp
Visual Performance Reporting
Contact Flow Reports
Funnel Conversion Reports
Lifetime Value Reports
Goal Conversion Rate Reports
Goal Conversion Time Reports
Goal Conversion Point Reports
Custom Date Range Reporting Filters
Custom Lead Source Reporting Filters
Campaign Performance Projection
Custom Metrics Dashboard
CAMPAIGN ASSETS ONTRAPORT MailChimp
Built-in Landing Page Creator
Personalization On Landing Pages
Landing Page Template Marketplace
Custom Thank You Pages
Built-in Web Form Creator
Pre-filled Forms
Multi-Step Forms
Built-in Email Editor
Email Personalization
AUTOMATED CAMPAIGN MESSAGING ONTRAPORT MailChimp
Email
SMS
Postcards
EMAIL MARKETING ONTRAPORT MailChimp
Private IPs
Sender Reputation Management
Automated Re-engagement
Newletters
Broadcasts
Segmentation
Bounce Rate Tracking
Message Open Tracking
Click-Through Tracking
Split Testing
Deliverability Consulting
SALES FORCE AUTOMATION ONTRAPORT MailChimp
Tasks
Automated Follow-Up
Lead Scoring
Lead Routing
Deals/Opportunities
CRM ONTRAPORT MailChimp
Visual Contact Workflow Management
Custom Fields
Notes
Groups
Tags
Custom Tabs
Automation Log
Activity Log
ECOMMERCE ONTRAPORT MailChimp
Order Forms
Payment Processing
Automated Recharge Settings
Taxes
Free Trials
Payment Plans
Subscriptions
Credit Card Decline Follow-Up
Abandoned Cart Follow-Up
Coupon Codes
One-Click Upsells
Shopping Cart Yes, with integration
PARTNER PROGRAMS ONTRAPORT MailChimp
Partner Tracking
Referral Tracking Links
Promo Tools
Earnings Reports
Automated Partner Management
Automated Partner Payments
Partner Center
MEMBERSHIP SITES ONTRAPORT MailChimp
WordPress Plugin
Automated Member Management
Multiple Membership Levels
Page-by-page Content Protection
Drip Content
Customer Center
MARKETING TRACKING ONTRAPORT MailChimp
UTM Tracking
UTM Link Generator
Tracked Links
UTM-based Filters on Performance Reports
Split Testing
PURLs
Facebook Custom Audience Automation
SERVICES ONTRAPORT MailChimp
Complimentary Account Set-Up
90-Day Money Back Guarantee
Annual Contract Required
Chat Support Yes, with Growing Business plan and higher
Email Support
Screenshare Support
Live Training Events
Online Training
Certified Consultant Community

One Platform for Your Whole Business

ONTRAPORT brings together all the essential tools for marketing, selling and delivering products online. With your tools all working together, you’ve got complete oversight of your business that you can’t get anywhere else — empowering you to make intelligent decisions.

With everything you need in one solid system, you only need to buy, install, and learn one software, one time. Say goodbye to the weak links in your tech stack, and stop wasting your time toggling between extraneous tools that don’t play well together.

Complimentary Setup and Support


We’ll set up your account just the way you like it so you can hit the ground running and, if you need technical support later, our award-winning support reps will be there for you.

Rich in Features
 

Our platform is designed with a broad feature set to meet all your needs in marketing, sales, ecommerce, memberships, referrals and more. No matter your industry, your business size, or your product or service, we’ve got you covered.

Intuitive and Simple


Get up and running in your ONTRAPORT account quickly with pre-built templates for campaigns, pages and emails that you can customize and launch.

Grow Your Business Faster With ONTRAPORT’s All-in-One Software
 

This software comparison was last updated on 7/24/2018.
If you have any suggested changes or notes, please email them to us at pr@ontraport.com.
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