Did you know that the most common reason for appointment no-shows is that the lead or customer simply forgot? By implementing automated appointment reminders into your follow-up process, you’re ensuring that not a single lead or customer is left unaccounted for.
Traditionally, whenever leads or clients book an appointment with a business, they receive a phone call confirming the booking — sometimes more than one. When confronted with a high volume of customers, this becomes a tedious job demanding many man-hours a week. Or maybe appointments are indeed booked on a web form on a business’s website that logs appointment date and time. Though the booking itself now takes place online, it still requires the human element in the form of reminder correspondences that cost time, money and resources.
Ontraport removes all the manual work, leaving you with a fully streamlined and automated appointment booking system. You can utilize web forms and automated messaging to remove the human element from online booking without forfeiting a personal touch. This ensures that leads and customers can book appointments with you online on their own time. Once booked, Ontraport leaves no room for error, handling appointment reminders, sending attendance prompts and tracking whether or not your leads and customers honor their appointments.