It’s impossible to improve your product or process without feedback from the people whose opinions matter most: your customers. To get that information, you have to approach your customers in just the right way, then decide how to use their feedback once you have it.
This system gives you a simple way to survey your customers and automatically respond in a way that will strengthen relationships and support your business.
By automatically sending out a survey to all customers, they will feel heard, and you’ll get an ongoing flow of invaluable feedback. You can use testimonials from happy customers in your marketing, and repair issues that come to light from negative feedback. Check out this use case to learn more.
Good for:
Solutions keyboard_arrow_down keyboard_arrow_up
Our Solutions
Ontraport's solutions work together to give you everything you need to run your business in one centralized, easy-to-use platform.
Sales +
CRMarrow_forward
Segment + Organizearrow_forward
Smart Pipelinesarrow_forward
Unified Contact Historyarrow_forward
Task Automationarrow_forward
Lead Scoring + Routingarrow_forward
Mobile Apparrow_forward
Trends arrow_forward
No-Code Web Appsarrow_forward
Custom Objectsarrow_forward
Dynamic CMSarrow_forward
Conditional Contentarrow_forward
Membership Sitesarrow_forward
Paymentsarrow_forward
Order Formsarrow_forward
Offline Transactionsarrow_forward
Complex Offersarrow_forward
Upsells + Order bumpsarrow_forward
Decline Recoveryarrow_forward
Customer Centerarrow_forward
Referral Trackingarrow_forward
Pages + Formsarrow_forward
Drag and Drop Editorarrow_forward
Form Buildersarrow_forward
WordPress Integrationsarrow_forward
Marketing
Automationarrow_forward
Campaign Automationarrow_forward
Email + SMS Messagingarrow_forward
Email Deliverabilityarrow_forward
Tracking + Attributionarrow_forward
Facebook Custom Audiencesarrow_forward
Platformarrow_forward
API arrow_forward
Integrations arrow_forward
Security and Scalabilityarrow_forward
Resources keyboard_arrow_down keyboard_arrow_up
University Pricing Chat Resources
Find free content on the latest marketing strategies, using Ontraport in your business, and finding the right software.
Visit the blog Research and Education
Bootcamp
Coursearrow_forward
Attend a hands-on training course designed to give users a solid foundation of software skills and marketing strategy. Learn to automate the most important funnels in your business with hands-on practice and instruction.
Expert Certification
Coursearrow_forward
A course for business owners and marketing professionals wanting to support our mutual clients. Learn advanced marketing strategies, how to apply them in Ontraport for clients, and get exclusive perks as a certified member of the Ontraport Expert community.
Ontraport
Blogarrow_forward
Browse a collection of articles on marketing automation, email marketing, CRM, membership sites and more.
Step-by-step
Templatesarrow_forward
Implement proven marketing processes with our easy-to-follow worksheets and checklists.
In-depth
Guidesarrow_forward
Download our best-practice guides, complete with data-driven insights and tactics to help you optimize your marketing.
Podcastarrow_forward
Listen in as Ontraport CEO Landon Ray talks with with a star-studded cast of entrepreneurs, marketers and thought leaders.
Marketing
Blueprintsarrow_forward
Learn everything you need to know to develop fundamental marketing strategies with our digital handbooks.
Using Ontraport in Your Business
Software
Comparisonsarrow_forward
See if Ontraport is the right fit for you — compare the top marketing automation and CRM software on the market.
Setup Wizards
Libraryarrow_forward
Our Setup Wizards walk you through the steps to customize and launch a marketing campaign for your business in minutes.
Get the
Factsarrow_forward
View the most frequently asked questions about Ontraport so you can get clarity and feel confident in your buying decision.
Feature Use
Casesarrow_forward
See exactly what you can do with Ontraport, and learn how you can personalize it to perform your specific needs.
Calculate Your
ROIarrow_forward
Get an honest estimate of the return you can expect from an investment in Ontraport's software.
Exploring
Ontraportarrow_forward
Take a guided tour through the five phases of the customer lifecycle in a simulated business powered by Ontraport.
Ontraport
Universityarrow_forward
Learn the most effective marketing and sales strategies, and get step-by-step guidance on how to implement them using Ontraport, with our 150+ free training videos.
settings
Why you need a Smiley Survey and Testimonial Generator system
settings
check
Professional services
check
Personal services
check
Consultants and agencies
check
Coaches and teachers
check
SaaS
check
Events
settings
What you’ll get from this system
settings
When you launch this Smiley Survey and Testimonial Generator system, you’ll:
check
Have a way to regularly capture testimonials from happy customers that you can use on your site to earn trust and, in turn, more customers.
check
Learn from your negative customer feedback so you can avoid similar situations in the future.
check
Store and organize customer feedback automatically so you can start noticing trends and making adjustments right away.
check
Find out what exactly customers enjoyed (or didn’t enjoy) about their experience with your business so you know what to keep doing and what to change.
check
Survey customers while the purchase is still fresh so they’ll be more likely to remember and share their experiences with you.
settings
What you’ll get from this system
settings
When you launch this Smiley Survey and Testimonial Generator system, you’ll:
check
Have a way to regularly capture testimonials from happy customers that you can use on your site to earn trust and, in turn, more customers.
check
Find out what exactly customers enjoyed (or didn’t enjoy) about their experience with your business so you know what to keep doing and what to change.
check
Learn from your negative customer feedback so you can avoid similar situations in the future.
check
Survey customers while the purchase is still fresh so they’ll be more likely to remember and share their experiences with you.
check
Store and organize customer feedback automatically so you can start noticing trends and making adjustments right away.
settings
What’s included in this system
settings
This free system comes with everything you need to collect feedback from your customers. Simply edit your pages however you’d like, customize your automation, and launch.
settings
Smiley Survey and Testimonial Generator Campaign
This campaign collects your customers’ feedback via email then asks them to share more detailed responses with pages that fit their positive, negative or neutral experiences.
settings
Feedback request email
One day after customers buy your product, send them an email asking about their experience.
settings
Happy feedback page
If customers say they had a great experience, ask them to share more about it and give them the option to share a testimonial.
settings
Neutral feedback page
If customers say their experience was just okay, ask them to share how it could get better.
settings
Negative feedback page
If customers say they had a bad experience, ask them what went wrong and how you can make it right.
settings
Thank you page
Once customers finish sharing their feedback, let them know how much you appreciate it.
settings
What’s included in this system
settings
This free system comes with everything you need to collect feedback from your customers. Simply edit your pages however you’d like, customize your automation, and launch.
settings
Smiley Survey and Testimonial Generator Campaign
This campaign collects your customers’ feedback via email then asks them to share more detailed responses with pages that fit their positive, negative or neutral experiences.
settings
Feedback request email
One day after customers buy your product, send them an email asking about their experience.
settings
Happy feedback page
If customers say they had a great experience, ask them to share more about it and give them the option to share a testimonial.
settings
Neutral feedback page
If customers say their experience was just okay, ask them to share how it could get better.
settings
Negative feedback page
If customers say they had a bad experience, ask them what went wrong and how you can make it right.
settings
Thank you page
Once customers finish sharing their feedback, let them know how much you appreciate it.
settings
More systems you might be interested in:
settings
View our complete library of prebuilt systems available.
settings
Quickly launch a membership site that handles member management tasks such as generating login information and gating access to pages for you.
settings
Don’t let your hard-earned leads and customers forget about you. Use email newsletters to share product updates and valuable content that keep them engaged.
settings
Stay in front of your leads with a series of emails that express why you’re the right choice for their needs and direct them to your sales page.
settings
Turn your business on with Ontraport.
