It’s impossible to improve your product or process without feedback from the people whose opinions matter most: your customers. To get that information, you have to approach your customers in just the right way, then decide how to use their feedback once you have it.
This system gives you a simple way to survey your customers and automatically respond in a way that will strengthen relationships and support your business.
By automatically sending out a survey to all customers, they will feel heard, and you’ll get an ongoing flow of invaluable feedback. You can use testimonials from happy customers in your marketing, and repair issues that come to light from negative feedback. Check out this use case to learn more.