Name: Mapping and Personalizing Your Customer Journey | ONTRAPORT CRM
Brand: ONTRAPORT

What's Inside

How to assess your current marketing and sales processes so you can identify which parts of the customer lifecycle are already giving contacts a personalized experience

How to categorize your products then match them with segmented contacts so that loyal customers will receive different offers than entry-level contacts

Where different contacts should go down different paths in your marketing and sales funnels so that they get the most personalized experience possible

What to do with customers after they buy each of your different products so that they’re more likely to engage with your brand as lifelong, repeat customers

Where you should sprinkle human interactions into your sales process to strengthen your relationship with leads and customers

Which repetitive tasks can be replaced by automation in your sales process to free up time for more effective and efficient human interactions

Settling on a one-size-fits-all customer journey should be a last resort. If you're ready to create a personalized and dynamic customer journey, fill out the form above for access to this free guide.